ServiceNow Developer

Kforce Inc
Minneapolis, MN Contractor
POSTED ON 7/24/2024 CLOSED ON 8/25/2024

What are the responsibilities and job description for the ServiceNow Developer position at Kforce Inc?

Responsibilities

Kforce has a client in Minneapolis, MN that is seeking a ServiceNow Developer. Responsibilities:

  • Design, code, test, debug, document, maintain, and modify computer programs of high complexity, significance, and risk
  • Participate in application architecture functions including estimating and defining time tables, cost and project tasks
  • Recommend solutions to improve business with a focus on core architecture, technology strategies and standards
  • Guide others through change impact analysis
  • Establish, refine and integrate development and test environment tools and software as needed
  • Review, analyze, refine and integrate development and test environment tools and software as needed
  • Create and recommend improvements to unit, test plans and testing process based on assessment of organizational needs
  • Collaborate closely with teams in all stages of software development lifecycle including design, development and testing of the system
  • Design basic and detailed program specifications while ensuring that expected application performance levels are achieved by managing interfaces, service levels, standards, and configurations
  • Guide technical staff and business partners to investigate, review, and solve complex, multidisciplinary business problems
  • Monitor operating efficiency and organizational needs of existing application systems and identify opportunities to fine-tune and optimize applications of developed projects and recommend technical solutions

Requirements

  • 5 years of strict development experience working in ServiceNow
  • Development and implementation experience within the ServiceNow CSM and ITSM domains
  • Must be skilled in ServiceNow client and server-side JavaScript and AngularJS
  • Ability to create and manage workflows using Flow designer and Workflow Editor
  • Proficiency with ServiceNow API architecture, Rest integrations and Scripted REST API development
  • Extensive knowledge in the Advanced Work Assignment module such as setting up channels, queues, assignment rules, handling agent presence and capacity and should be able to troubleshoot technical issues within the Agent Chat and Configurable workspace
  • Proficiency in Service Portal architecture such as creation of portals, pages, widgets, and the ability to create custom logic using AngularJS implementation
  • Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
  • Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS and HTML
  • Demonstrate solid understanding of the business needs driving the projects

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Salary : $60 - $81

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