What are the responsibilities and job description for the Project Coordinator position at Khoros?
Overview
As a Project Coordinator at Khoros, you will be a key resource in our Global Project Management Office, ensuring that our Project Management team has the support they need to deliver successful project outcomes. Are you organized, articulate, and detail oriented? Can you manage multiple priorities? Do you have scrum experience, the ability to break down complex scope into bite-sized stories, and can follow and improve existing implementation processes? Do you love to analyze data to find trends? If so, then we’ve got a great job for you!
We are seeking an individual who will fulfill the following responsibilities on our team: Initializing projects by reviewing scope and creating stories and project schedules for our PMO, assisting with administrative responsibilities regarding staffing and capacity planning, and following up with project team members to ensure compliance with specific project management initiatives.
Responsibilities
- Reviewing Project Scope and breaking it down into manageable Jira Stories
- Communicating with Project Owners and Team Members on new projects & staffing assignments
- Monitoring project tasks and operational procedures to ensure compliance
- Identifying and sharing out-of-compliance metrics to Management
- Updating and maintaining process documentation
- Assist in preparing budget forecasts, charts, and spreadsheets
- Completing administrative activities for the Professional Services team
- Assist in managing smaller PMO projects
- Participating in high priority initiatives as needed
Requirements
Experience Range: 1 to 4years
- Bachelor’s degree from an accredited university
- Outstanding oral and written communication
- Super organized and detail oriented with the ability to manage multiple priorities
- Ability to independently manage (and context switch) between several responsibilities
- Demonstrated ability to organize and manage multiple priorities simultaneously
- Excellent problem solving skills
- Strong flair for technology and technology solutions
- Mastery of the English language (written and spoken)
- Ability to work EMEA hours
- Plus: Experience with Jira and story creation for technical developers
- Plus: Experience with SmartSheet, Salesforce, Google Apps
- Plus: Experience with Saas-based social customer experience platforms
- Plus: Hands-on project management experience