Team Lead

The Team Lead acts as a representative of treatment staff and ensures staffing and scheduling of the staff. Capable of role modeling to the clients and staff. Helps to maintain a strong clinical program. Works together with staff to effectively meet the needs of the clients. Maintains positive relationships with clients and staff. Completes required trainings and mandatory training hours. Possess strong skills in pediatric mental health treatment and maintains a working knowledge of HIPAA, Licensing and CARF regulations.

Qualifications

Experience: At least two years of experience in a mental/behavioral health center and some experience in a lead or supervisory role. Licensed Team Lead requires a license in social work or counseling.

POSITION REQUIREMENTS

• Provides supervision to Behavior Health and/or Therapeutic Support Technicians and provides feedback on their performance.
• Assists with orientation and training new staff to the program
• Assists with Interviewing and Hiring.
• Communicates with staff either verbally or in written communication logs.
• Monitors employee performance and disciplinary documentation.
• Manages staffing calendar and ensures appropriate milieu coverage.
• Conducts employee performance evaluations.
• Listens to clients and staff concerning all areas of the clients' treatment.
• Coordinate activities including trainings, recreation and meetings with program staff.
• Maintains safe, orderly and therapeutic physical environment for clients including crisis intervention.
• Evaluates behavioral and emotional needs of clients and provides input.
• Attends trainings as necessary and schedules staff to attend trainings.
• Coordinates team meetings.
• Ensures clients receive assigned daily service delivery and clinical documentation is completed daily.
• Assists with ensuring all quality and performance indicators for the program.
• Assists with providing direct care when needed including covering groups or individual sessions.
• Covers any program wide absences or vacancies.
• Demonstrates excellent oral and written communication and interpersonal skills.
• Ability to problem solve by gathering and analyzing information, working well in an individual/group problem solving situation and showing initiative in problem solving
• Maintains professionalism and does not show favoritism
• Maintains consistency with clients, staff, visitors and the public
• Ability to handle a crisis situation and react appropriately
• Ability to be flexible and adaptable
• Ability to make decisions in an objective and ethical manner
• Calm and decisive in crisis situations
• Ability to sustain a team environment