Kiehl's Since 1851- PT Keyholder

Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the nation. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!

Job Responsibilities:

• Regular attendance and timeliness for all scheduled shifts
• Deliver a best in class experience to customers
• Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team and act with agility to drive sales results
• Enforce company policies and procedures
• Perform open and close procedures for the store
• Provide training to new store employees
• Effectively execute visual directives, education selling tools and customer service standards
• Utilize resources, eliminate roadblocks and drive process improvement
• Get to know your customers and build strong relationships that drive repeat business
• Build rewarding partnerships in the local community to drive sales and philanthropy
• Help the team keep store clean and stocked and the stock area organized
• Attend all training seminars
• Win with integrity and uphold our highest brand standards
• Provide elevated skincare services on customers
• Partner with store Leadership team and Regional Training and Education Executive on upskilling/training store team on skin physiology and service techniques
• For Estheticians: Provide expertise and feedback to Field Leadership to assist in development of future Esthetician services programming.

Qualifications:

• Retail and/or cosmetic experience preferred
• (If esthetician) Currently licensed in esthetician services in state of practice
• Prior key holder experience preferred
• Customer service experience
• Communication skills
• Analytical skills
• Basic computer skills
• Must be willing to work flexible hours and to work nights, weekends and holidays
• High School Diploma or GED required
• Must be 18 years or older
• Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
• Bilingual preferred but not a must

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation @support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.'
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Work Location:

• One location

Work Remotely

• No

Job Type: Part-time

Pay: $13.00 - $21.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
To keep our customers and employees safe we are taking all precautions necessary. Sanitizing the store daily.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location