What are the responsibilities and job description for the VP of Business Development position at Kiln?
About Kiln:
Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people, products, places and spaces. Kiln opened its first 2 locations in 2018 in Salt Lake City and Lehi Utah. Today we have 10 locations across Utah, Colorado, Idaho and California with plans of rapid expansion throughout the western United States. Kiln is pioneering the future of hybrid work within the niche of ‘flex office’ in the broader commercial real estate sector.
Our Core Values
1: Human at the core
2: Achieve & Celebrate Together
3: Thoughtful and with Purpose
4: Always Evolving
5: Nothing short of Extraordinary
6: Scrappy & Ingenious
Role Summary:
As the Vice President of Business Development, you have a passion for excellence in sales and customer experience. You are a proven leader with a track record in business development and sales, excellent communication and negotiation skills and a strategic
mindset. You thrive in a fast-paced environment, possess a relentless drive for success and winning, and have a knack for inspiring and developing extraordinary teams. You enjoy working in a matrix organization and can lead through both direct and indirect. authority. You exhibit an ownership mindset and will apply that as a senior leader within the business.
Key Relationships:
● Business Development Team
● Regional VPs and Directors
● Community Directors and Member Success team members
● Design, Brand and Marketing teams
● Finance and Accounting teams
● External partners / vendors
Major Responsibilities:
The Vice President of Business Development / Revenue / Sales (TBC) is responsible for building a best-in-class sales function within Kiln. This person serves as the subject matter expert on all aspects of the Business Development function, including sales techniques and strategies, team and individual incentive structures, performance management, sales acceleration and partner management. This person works closely with executives and other senior leaders to develop and execute business development strategies, identify new business opportunities, negotiate partnerships and contracts and drive overall business growth.
Key responsibilities include:
1. Setting and achieving revenue targets across all Kiln community locations
2. Owning, evolving and executing Kiln’s revenue strategy to drive revenue growth and expand market share
3. Developing and implementing new product and pricing strategies
4. Negotiating and closing deals and partnerships
5. Identifying and implementing new revenue opportunities
6. Building and maintaining relationships with key stakeholders, members and partners
7. Leading, managing and developing the business development team
8. Building and managing a continuous training plan
9. Conducting market research and analysis to stay informed about market trends and competitor activities
10. Evolving Kiln’s ability to monitor and evaluate sales performance
11. Contributing to produce and membership development initiatives
12. Visiting existing and future Kiln locations, attending conferences and other events, and professionally representing Kiln to enhance the company's visibility and reputation
Note: Consistent with Kiln hiring practices, this individual’s first 90 days of employment
shall be considered a probationary period. First 90-day plan to be agreed upon within 1
week of start date.
Ideal Experience and Skills
● 10 years work experience, with at least 5 years experience in sales leadership
● A track record of success in developing revenue and building a sales function above.
● CRM Expertise (we currently use Hubspot)
● Bachelors and Masters degrees preferred
● Extensive expertise in sales tactics, strategies and best practices
● Experience and success working in a matrixed organization
● Ability to lead and inspire a sales team
● Experience in setting and achieving sales targets and KPIs
● Success developing and implementing sales plans and strategies
● Excellent negotiation and relationship-building skills
● Analytical and problem-solving skills with ability to multitask in a fast-paced environment
● Ability to analyze sales data and trends to make data-driven decisions
● Outstanding communication, presentation and leadership skills
● Highly flexible with an adaptive out-of-the-box mindset
● Demonstrates integrity, dependability, responsibility, accountability, self-
awareness, work ethic, and empathy
● Exceptional organizational and multitasking skills
● Passion for technology and entrepreneurial communities
● Passion and understanding for Kiln’s mission and values
● Proficiency in CRM software and sales analytics tools, and readiness to learn
and adopt new platforms
