Solution Consultant

Kinaxis
Dallas, TX Full Time
POSTED ON 8/27/2024 CLOSED ON 9/4/2024

What are the responsibilities and job description for the Solution Consultant position at Kinaxis?

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000 users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in the US and around the world as we continue to innovate and revolutionize how we support our customers.

Kinaxis has a well-established team of Sales and Professional Services professionals across the US. Our newest office is based in Irving’s Las Colinas development and will serve as a centralized hub where employees and customers from across the US can come together to work towards solving some of the biggest challenges facing supply chains.

Location

This is a remote position. You can work from home and be located anywhere in the United States

About The Team

The Solution Consultant Intermediate as a proficient professional will be responsible for understanding Kinaxis customers’ most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The incumbent will work with new and existing customers and will provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.

The incumbent will independently implement the business requirements into Kinaxis RapidResponse software specifications through product configurations, often ranging from medium to high level complexity.

What you will do

  • Configure Kinaxis RapidResponse software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with project timelines.
  • Apply increasingly complex mathematical models to improve customer supply chain performance and achieve business objectives.
  • Update solution documentation and contribute to process improvements for future documentation requirements.
  • Execute the validation and testing of the solution, capture user feedback and consult the Solution Architect or Senior Solution Consultants on best approach to resolve roadblocks.
  • Participate in deployment workshops with customers with a focus on guiding and training end users on how the RapidResponse solution was configured in relation to their business requirements and how to achieve immediate value from their investment.
  • Provide continued support to the customer during the testing phase of the project to ensure the customer understands the solution and how it integrates into their supply chain management objectives and practices.
  • Explain product value and common supply chain concepts, industry trends and best practices to project team members and customer team.
  • See to any other reasonable project related task assigned.

What we are looking for

  • Bachelor’s or Master’s degree in in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology or a related field
  • Passion for working in customer facing roles and able to demonstrate strong interpersonal, communication facilitation and presentation skills.
  • 3-5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space or business experience in supply planning, demand planning, inventory management, manufacturing.
  • Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
  • Excellent problem solving and critical thinking skills, able to synthesize a high volume of complex information to determine best course of action.
  • Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.
  • Ability to work in a collaborative, matrixed environment with multiple team members.
  • Ability to communicate complex ideas effectively, both verbally and in writing.

#Full-time #Associate

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

  • Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
  • Flexible work options
  • Physical and mental well-being programs
  • Regularly scheduled virtual fitness classes
  • Mentorship programs and training and career development
  • Recognition programs and referral rewards
  • Hackathons

For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .

Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at recruitmentprograms@kinaxis.com . This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

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