AREA MANAGER

Primary purpose:

The Area Manager has overall responsibility for the daily operations of a Terminal(s) and/or Pump Station(s), including all operational activities, including marine operations where applicable, performance management of staff, safety, quality control, budgeting, compliance and regulatory matters. The Area Manager is also responsible for any Company facilities/assets (pipelines, booster stations, remediation sites, etc.) within his/her geographic area, as well oversight for the ROW in that area. He/she manages the a staff Assistant Area Manager, Lead Operator, Operators, Technicians, Line Riders, Field Scheduler and may oversee activities of Quality Control Technician.

Essential duties and responsibilities:

• The Area Manager is responsible for effective and efficient oversight and day-to-day management of their Terminal(s) and/or Pump Station(s), and/or any associated marine transfer facility(s). This includes, but is not limited to:
  • Staying within budget; providing detailed explanations for any budget variance requests and/or overrides.
  • Performs as a liaison between terminal activities and customers in order to maintain efficient delivery and resolve any difficulties relating to scheduling, overages, shortages, and quality control issues.
  • Supervises functions related to outside contractors operating on company property or in company areas such as marine dock in order to protect company interests.
  • Effectively coordinates all requirements affecting military and commercial products at applicable assignment locations, including quality control issues, additives, notification procedures, sampling, meter calibration, coordination of witnesses where required, overages, shortages, and service interruptions.
  • Develops short and long-range plans, goals and objectives for terminal operations.
  • Supervises staff, which may include any or all of the following: Assistant Area manager, Operators, Technician(s), a Planner/scheduler, Line Rider(s), Utility Technician or Utility Persons, and Quality Control personnel.
  • Plans and organizes workloads and staff assignments, reviews progress, advocates employee development, directs changes in priorities and schedules as needed to assure work is completed in an efficient and timely manner.
  • Initiates and recommends selection/promotion of staff, salary change considerations, and disciplinary matters.
  • Conducts performance evaluations; promptly and appropriately addresses poor performance and/or inappropriate behaviors of employees by working with/consulting management team and HR; resolves grievances.
  • Oversees and monitors new hire training to ensure each employee is fully trained and understands their job responsibilities.
  • Assists in planning and execution of capital projects in the area.
  • Responds to emergencies 24/7 and other upsets and may be required to work nights and/or weekends.
  • Coordinates safety and emergency response, and new hire orientation training and programs.
  • Coordinates department services with other departments, governmental agencies, and customers.
  • Manages projects within assigned area of responsibility.
  • Ensures compliance with all applicable local, state, and federal regulations affecting terminal operations.
  • Reviews contracts pertaining to work around Company assets to ensure Company property is protected. Includes screening and reviewing leases with Port authorities and subleases to customer(s).
  • Coordinates company response relating to actions of outside contractors which includes site inspection, preparation of as-built drawings, and confirmation of scope of work to be completed.
  • Routinely inspects terminal(s), marine facilities and/or station(s) to ensure compliance with maintenance, housekeeping, environmental and safety requirements.
  • Coordinates all requirements affecting commercial products at applicable assignment locations, including quality control issues, additives, notification procedures, sampling, meter calibration, coordination of witnesses where required, overages, shortages, and service interruptions.
  • Prioritize terminal breakdowns and oversee general maintenance and record keeping.
  • Ensures all hazardous waste is handled according to state and federal regulations, as well as Company policy, not limited to, but including:
    • All hazardous wastes are properly stored and labeled.
    • All documentation/records of hazardous waste are properly managed.
    • Ensure weekly inspections of hazardous waste storage areas are performed and documented.
    • All staff personnel are properly training in the handling of hazardous waste.

Position Requirements

Minimum requirements:

Education:

• High school diploma or equivalent required.
• College course work in technical or business field will be helpful in this position.
• A Bachelors degree preferred, especially in the areas of Engineering or Business Management.
• A minimum of 10 years, well-rounded experience in pipeline operations is highly desirable and should include specific working experience with products movement, mechanical maintenance, personnel management, legal and environmental requirements affecting terminal activities. Effective use of time management is of key importance in order to properly identify priorities and to ensure that all job requirements are satisfied.

Experience / specific Knowledge:

Knowledge of:

• Management and supervisory principles and practices.
• Refined petroleum pipeline facilities - operation, equipment requirements and products movement.
• General engineering practices, including drafting, piping, valves, hydraulics, etc.
• Practices, principles, procedures, regulations, and techniques as they relate to all functional areas.

Certification, licenses, registrations:

• A satisfactory driving record as determined by the Company and a current, valid State driver's license are required.
• If the employee is subject to license or certification requirements or training as stipulated by local, state or federal agencies or the Company, now or in the future, compliance is required under this job description.

Competencies, skills, and abilities:

• Proficiency with computer applications, including Microsoft Excel, Word, Project, PowerPoint and Outlook.
• A sound background in mathematics is important, as is the ability to read mechanical/electrical/civil drawings.
• Well-balanced interpersonal skills and strong verbal and written communications skills are required.
• Ability to supervise a diverse workforce.
• Must be accountable and take direction from Managers, keep required work schedules, focus attention on details, and follow work rules.
• Organizational skills and the ability to prioritize tasks are essential.
• Must be able to plan and organize often conflicting tasks to accomplish company goals.
• Must be a problem solver with the ability to find resolutions.
  • Must be self-motivated and capable of working with minimal supervision and/or direction.
  • Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies.

Physical demands:

• Employee must be physically capable of completing and satisfying all training requirements as stipulated by local, state or federal agencies and/or Company Policy.
• Exposure to smells and fumes associated with refined petroleum products.
• Work is performed outside in varying and sometimes extreme weather situations.
• Field activities may include walking to and amidst work and/or construction sites, climbing in and out of trenches, working around heavy equipment and working in confined spaces.

Working Conditions:

• Must carry a cell phone and be able and willing to respond at any hour of the day or night to all after hours and/or weekend issues, including emergency situations. This includes being in possession of required equipment and tools, designated forms, policies, regulations, and manual.
• Position subject to 24-hour call-out, including nights, weekends, and holidays.
• Climatic conditions are determined by location assignment and may include severe seasonal changes including both winter conditions with frequent snow or extreme summer heat and sun, depending upon geographic location.
• Extensive travel may be required including overnight stays for several days.
• Extended periods of sitting may be required for administrative activities.

Supervisory responsibility:

• Yes

Preferred education, experience, certifications, competencies, skills, and abilities:

Above the minimum requirement; not required but advantageous in this position:

Planning and Organizing: Establish a course of action for self and/or others to accomplish specific goals; plan and prioritize proper assignments of personnel and/or appropriate allocation of resources.

Leadership: Utilize appropriate interpersonal styles and methods in guiding individuals/department (subordinates, peers, superiors) or groups toward task accomplishment. Consistently adhere to Kinder Morgan’s policies and procedures and be a positive example for others by demonstrating the Companies core values of honesty, integrity and respect for people.

Analysis: Identify problems and/or cause-effect relationships; identify key issues; secure relevant information from all appropriate sources; identify possible root causes of problems and develop and implement corrective actions for resolution of problems.

Sound Judgment: Make decisions and/or take action based on logical assumptions derived from factual information gathered; seek out information from established policies and procedures and/or knowledge experts; seek input from others.

Effective and Professional Communication: Establish and maintain effective working relationships with all levels of management, employees, customers, vendors, and outside regulatory agencies at the local, state and federal level; clearly and effectively communicate both orally and in writing, using good grammatical form, on general issues, as well as on technical issues pertaining to area of responsibility.

Computer Applications: Operate a computer at a functional level as it relates to software programs utilized.

Mathematics: Apply good math skills for calculating and conversion work.

Maximizes Performance: A key requirement is establishing performance goals for staff, coaching performance, providing training and evaluating performance, including taking disciplinary action when necessary.

Integrity: Maintaining and promoting social, ethical and organizational values when conducting internal and external activities.

Initiative: Actively attempts to influence events to achieve goals; does not wait to be told, but is a self-starter who takes action to achieve goals beyond what is required. Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients and vendors.

Teamwork/Cooperation: Works effectively with team/work group, as well as with other departments and/or outside contractors/agencies to accomplish organizational goals; takes action that respect the needs and contributions of others; takes responsibility for actively participating and contributing to team efforts; supports a team consensus or decision; acts as team facilitator when appropriate.

COVID VACCINATION REQUIREMENT: As a federal contractor, Kinder Morgan must adhere to federal guidelines that require many of its employees to be fully vaccinated against COVID-19. Accordingly, all new hire employees must be vaccinated before they begin work. This requirement is subject to accommodations for religious and medical reasons under Title VII, the Americans with Disabilities Act, and possible state and local laws.

EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.