Provider Relations Representative

Overview

Unlock your potential and start your career with us today. Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work and play!

Position Purpose

Primary responsibility for provider relations management. Collaboration with a variety of venders to strategically align physician coverage in multiple specialty clinics. Accountable for onboarding/offboarding providers, provider data management and facilitating internal throughput of all recruitment and hiring efforts.

Benefits 

We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities:

• Exceptional Colleagues
• Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability
• Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding
• Health and Well-Being
• Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
• Generous Paid Leave Accruals
• 403b Pension Plan with Employer Contributions
• Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
• Employee Identity Theft Protection
• On-site daycare exclusive to our employees’ children of all ages
• Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
• Tuition Reimbursement/Scholarships for full-time employees
• As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Hours/Shift Full Time/Days 

Key Responsibilities

[List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

• Locum Management
  • Collaborates with various locum companies and all levels of leadership to identify physician strategies to ensure continuity of care in a variety of specialties. This includes rate negotiation, strategically filling schedule dates, identifying compliance and credentialing concerns and mitigating these concerns prior to arrival on site.
  • Accountable for the relationship with the physician and vender through the relationship.
  • Assists with developing strategy around recruitment of locums in a variety of specialties. Recruits new locum tenens providers as requested, within contract terms.
  • Verify assignment dates and rates, schedule hotels, assist responsible manager with department specific onboarding needs. Verify invoice accuracy and submit to the department manager.
• Physician/Provider Relations Management
  • Is the primary onsite contact and onboarding specialist for all providers for interviews and relocation. Assists with travel and lodging arrangements and coordination of all aspects of the site visit.
  • Reviews self-query National Practitioner Data Bank to proactively identify potential red flags.
  • Calculates start date for recruited providers based on credentialing/privileging and payer enrollment timelines.
  • Oversight/Management of onboarding, offboarding and transfer processes for KHI providers.
  • Develops and maintain provider participation in the retention plan from onboarding through the third year of employment.
• Administrative Responsibilities
  • Responsible for leadership of the Onboarding Committee (includes medical staff, payer enrollment, human resources, health information management, payroll, information technology, department directors and project managers to ensure smooth integration of new medical provider functions into existing departments and processes.
  • Maintains working knowledge of all relevant bylaws, accreditation standards and policy/procedures to ensure compliance by providers and staff.
  • Serves as a resource, and collaborates with, providers and other staff to advance the quality of providers, patient safety in the facility through continual evaluation of policies, and procedures relative to physician services.
  • Facilitates communication between, and provides support to, the CMO, Vice President Physician Services, Directors, co-workers, and providers.

 Qualifications

[Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]

• Experience: Minimum of three (3) years’ experience in healthcare functions or comparable positions.
• Knowledge/Skill:
  • Ability to communicate well, in verbal, written, and electronic form.
  • Proficient use of computer programs, to include the electronic medical record, Microsoft Office Suite, spreadsheet applications, credentialing & privileging management databases, and use of audiovisual equipment.
  • Requires self-motivation, critical thinking, and ability to work independently.

Preferences

[Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]

• Education: Assocate degree or higher.
• Certification: National Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM) certification.
• Experience: Previous medical office experience; medical terminology proficiency. 

Special Position Requirements

[Optional section: any travel, security, risk, hazard, or related special conditions which apply to the position]

• Exposure Categories: Category III: Expected duties do not have potential for exposure to blood, body fluids or tissue.

Work Requirements 

[Optional section: work requirements for physical or other important issues which relate to the job]

• Must be able to sit for extended periods of time.
• Required flexibility/availability to attend early morning and/or late evening meetings.
• May require periods of walking, travel to physician offices, and lifting of objects up to 10 lbs.

Apply Now

When incredible people and incredible facilities like ours join together, incredible things happen. If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care, we invite you to explore this opportunity and apply online today.

Facility Profile 

Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,800 employees, 280 physicians/allied health professionals, and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare, a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.