High School Office Manager 23-24

Company Description

KIPP Memphis Public Schools is part of KIPP (Knowledge Is Power Program), a national network of tuition-free, open-enrollment, public schools that are successful in helping students from educationally underserved communities develop the knowledge, skills, character, and habits needed to succeed in college and the competitive world beyond.  There are currently 280 KIPP schools across the nation serving nearly 120,000 students.  Founded in 2002, KIPP Memphis serves over 1,800 K-12 students in our four North Memphis schools and almost 900 alumni on their journeys to-and-through college with our KIPP Forward Program.

As a leader in providing high quality education for students who need us most, the KIPP Memphis team and family serves as a model of excellence and collaborates with other community organizations to raise the overall quality of education in Memphis. The mission of KIPP Memphis is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world.

Job Description

Office Managers are cornerstones of the work we do at KIPP Memphis. The office manager plays a primary role in coordinating the school administrative systems and routines that allow the school to run on a daily basis including financial management through placing orders and processing invoices, managing student enrollment, serving as the primary caretaker of student information, and that parents, students, and community members are greeted with a service-focused team when entering our schools.

Job Responsibilities Include:

• Maintains a friendly, professional, clean, and neat office environment
• Collects, maintains, and stores all student records in accordance with Shelby County Schools policies and procedures
• Answer phone, reply to emails, sort mail, and handle all communication flowing through the main office
• Reach out to families for a variety of reasons including student absences
• Serve as an active member of student recruitment and enrollment efforts including reaching out to potentially interested families
• Collects, maintains and reports all student/staff attendance records on a daily basis
• Assists with the ordering, inventory, and maintenance of school equipment and supplies
• Assists with the processing of invoices and credit card summaries
• Work with students directly, including occasional supervision duties, as needed
• Other duties as assigned

Qualifications

Required:

• Excellent customer service skills, including an outwardly friendly demeanor
• Highly organized including evidence of strong follow-through skills
• Strong analytical and problem-solving skills, ability to learn quickly, and meticulous attention to detail
• Comfortable interacting with the general public and working closely with teachers, staff, administrators, and other stakeholders
• Open to feedback and flexible with new and changing situations
• Excellent organizational, time management, and communication skills (both written and verbal)
• Advanced proficiency with Microsoft Office Suite and G Suite for Education
• Experience with PowerSchool

Preferred:

• Fluent in both English and Spanish 
• Three or more years of administrative experience 

Additional Information

Salary for this position is competitive and depends on prior experience, degree attainment, and credentials. A competitive benefits package will also be offered.

KIPP Memphis is committed to a policy of equal treatment for all individuals applying to the school. KIPP Memphis does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

All application information will be kept confidential according to EEO guidelines.