What are the responsibilities and job description for the Fraud Detection Specialist - Part Time position at Klarna?
On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations.
Are you an analytical person with an investigative mindset who is looking for a challenging role in a fast paced and constantly changing fraud environment? Do you want to be a key player in preventing fraud, ensuring that we stop fraud at the door?
Perfect – then you should join our Fraud Detection DACH Team!
As a Fraud Detection Specialist within the Fraud Detection DACH team, you will be responsible for performing fraud reviews and investigations of high risk transactions across a range of Klarna products in the DACH market. You will identify, prevent and monitor high risk transactions in relation to fraud. The role requires you to be able to work individually whilst also collaborating with others to identify and highlight suspicious patterns in fraud behavior.
This is a part-time opportunity. Working a Saturday or Sunday along with a few hours during the week along with providing public holiday cover.
\n- Review of high risk orders, identified by our system controls.
- Monitoring of order trends and fraud trends highlighting suspicious orders.
- Carry out verification calls as part of the high risk order reviews.
- Provide ongoing feedback to Fraud Prevention on fraud trends and strategy performance.
- You will work in a cross functional team and in close collaboration with the other Fraud Operational and Fraud Prevention teams.
- Have an interest in fraud prevention and protecting customers from fraud.
- Have experience in reviewing data from multiple different sources.
- Have an analytical mindset.
- Enjoy working in a fast paced operational environment and have experience in an operations setup.
- General awareness of fraud and fraud trends.
- Experience of working in an operations or customer service environment.
- A strong ability to process large sets of information and detect anomalies
- A structured and accurate way of working.
- Good communication skills, both verbal and written.
- A strong drive and enjoy working in a high pace operational environment.
- Working towards a Bachelor’s Degree
What we offer:
Diversity & Community
With our diversity of skills, perspectives and backgrounds, we can create, innovate, and disrupt like no other. Diversity is part of who we are, and essential to our success.
Ownership & Impact
Here, every voice matters. We’re organized into hundreds of small teams, each run like a start-up, focused on their own problem-space.
Trust & Collaboration
Successes and failures are won together at Klarna in a melting pot of teams. Win, lose, and learn, we’re on this path together.
If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.
At Klarna, You can choose between working from the office, remotely within your employment country, or even outside of it for up to 20 working days per year. Flex it up!
Challenges & Rewards
We take a very Swedish approach to benefits. Support for parents, health and wellness perks—we’ve got you covered.
About Klarna
Since 2005 Klarna has been on a mission to revolutionize the retail banking industry. With over 150 million global active users and 2 million transactions per day, Klarna is meeting the changing demands of consumers by saving them time and money while helping them be informed and in control. Over 450,000 global retail partners, including H&M, Saks, Sephora, Macys, IKEA, Expedia Group, and Nike have integrated Klarna's innovative technology to deliver a seamless shopping experience online and in-store. Klarna has over 6,000 employees and is active in 45 markets. For more information, visit Klarna.com
It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender, identity, ethnicity, sexual orientation, disability status or religion. Please refrain from including your picture and age with the application.