What are the responsibilities and job description for the Terminal Manager position at Knight - Swift Transportation?
Work with the Industry Leader!
As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.
Job Responsibilities: What you will do
Incumbents have complete ownership and responsibility for the growth and profitability of assigned terminal(s). Oversees all activities tied to ensure assigned terminal(s) operate efficiently and effectively for all lines of business and the customers tied to same assigned terminals. Develop future leaders.
- Oversee all terminal operations and ensure appropriately staffed, operating within budget constraints and meets organizational requirements and customer expectations.
- Ensure assigned employees have career development plans that provide the organization with strong bench strength for future leaders.
- Actively develop future leaders by teaching organization's core values.
- Maximize operational efficiency by hiring qualified associates and providing training as needed.
- Lead and motivate direct reports by ensuring every team member understands their role and their personal impact to the organization.
- Conduct frequent coaching of direct reports and provide initiatives to assist in professional development opportunities.
- Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover.
- Utilize organizational reports in order to identify opportunities for improvement in all areas such as fleet productivity, equipment utilization etc.
- Collaborate with Shop department personnel to ensure the organization's needs are met regarding equipment availability.
- Implement necessary changes to improve/increase productivity and driver retention.
- Provide executive management with recommendations regarding improvements within overall organization.
- Maintain cost control in order to maximize the organization's bottom-line profitability.
- Proactively work to assist others in achieving the organization's objectives.