Assistant Director of Business Analysis and Information Systems

Knox College invites applications for the full-time, 12-month position of Assistant Director of Business
Analysis and Information Strategy. The Assistant Director reports directly to the Director of
Advancement Systems and is responsible for collaborating with key advancement units on information
management and business processes to meet partner and division goals. This position provides
oversight and management of key advancement data, develops and documents business processes and
provides training and support. In this role, the Assistant Director assists in providing data and setting up
lists/exports for partner staff to empower them to generate their own data and/or reports. The
Assistant Director also provides maintenance across other advancement platforms (i.e. iModules,
Communications Calendar), ensures the integrity of data that is shared across various sources,
documents business processes, suggests ways to improve and/or enhance the use of data and
technology to meet their goals. In addition, the Assistant Director provides and coordinates training on
business processes and technology platforms for advancement partners.
 
ESSENTIAL FUNCTIONS
● Provide leadership and collaboration to key advancement units for advancement data and
database and business processes.
● Collaborate on the design and implementation of tracking new data in support of advancement
programs, systems integration and flows between advancement systems and other 3rd party
advancement technologies, and extensive testing of new processes and platforms.
● Provide support of data entry and integrity efforts related to gift and biographical updates in the
advancement database. Provide training and documented resources for partners for business
processes, and maintain up-to-date documentation.
● Liaison to advancement partners for collating and documenting all business processes and
workflow related to various advancement databases/systems.
● Assist in developing and implementing procedures to ensure quality data to support
advancement division initiatives.
● Key liaison for business processes related to review of the advancement communications
calendar, advancement documentation and electronic document management.
● Responsible for creating and designing reports for several Advancement departments and
Academic departments when requested.
● Assist in the production of financial, analytical, biographic and demographic reports as well as
mailing lists, recognition lists and other data extractions for advancement partners.
● Respond to requests for data, reporting various information and analysis using Cognos
● Operations support of Advancement software and related data and reports provided through
those platforms.
● Develop and implement training on key business processes with advancement partners,
including documentation.
● Keep division abreast of changes and new products/software and industry best practices in
information management and gift reporting.
● Assist in training to departments outside of Advancement on use of Advancement database.
● Work on projects related to advancement systems and all advancement databases, document
imaging systems, etc.
● Assist with Homecoming and Reunion weekend activities as needed
● Assist the Office of Advancement with projects as asked.

KNOWLEDGE, SKILLS AND ABILITIES

● Excellent organizational and communication skills
● Strong problem solving, organization and collaboration skills
● Ability to balance multiple priorities and projects in deadline driven environment
● Ability to evaluate effectiveness of business processes and propose enhancements to achieve
goals
● Experience communicating technical information through training and documentation
● Direct experience working with databases and an appreciation and understanding of the
importance of data in the context of business rules and reporting
● Broad experience and proficiency with computer systems and relational databases. Knowledge
of computer networking, system servers, computer software, computer hardware and reporting
tools. Proficient using MS office professional applications.
● Firsthand knowledge of relational databases, SQL and statistical analysis; experience in
computer languages including SQL, PL/SQL, HTML, PHP. Experience with reporting writing using
Cognos, Crystal Reports, SSRS, etc.
● Ability to quickly adapt and learn new software platforms – and then become versed in training
others to learn and adopt new tools and related processes
● Research, propose and implement new methods and technology; provide technical support for
advancement partners throughout the transition and serve as an agent of change, advocating
for improvements in business processes while achieving end-user acceptance.
● Broad understanding and appreciation for fundraising/advancement work
 
REQUIRED QUALIFICATIONS
● Bachelor’s degree required, preferably in computer science, business analytics or data analytics,
or commensurate experience.
● Knowledge of computer systems and computer query languages.
● Must have 5 plus years of direct or transferable experience, preferably working in an
educational environment or within Advancement.
 
PREFERRED QUALIFICATIONS
● Experience with system migration projects and data mapping
 
Applicants must be currently authorized in the United States for any employer.
 
Application:
To apply, please submit a cover letter, resume including contact information for three references, and
complete the Knox College Employment Application at https://knoxhr.bamboohr.com/jobs/. Review of
applications will begin immediately and continue until the position is filled. Finalists will be subject to a
background check.
 
Notice of Non-Discrimination
In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly
welcomes applications from members of underrepresented groups. Knox College does not discriminate
on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic
origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status,
disability, veteran status, or other status protected by applicable federal, state, or local law in admission,
financial aid, employment, athletics, or any other aspect of its educational programs or activities. In

addition, Knox College is prohibited by Title IX of the Education Amendments of 1972 and its
accompanying regulations from so discriminating on the basis of sex. 
 
The College official responsible for coordinating compliance with this Notice of Non-Discrimination is
Kimberly K. Schrader, Title IX Coordinator. Any inquiries regarding Title IX or the College's policies that
prohibit discrimination and harassment should be directed to the Title IX Coordinator identified below.
The Coordinator will be available to meet with or talk to students, staff, and faculty regarding issues
relating to this Notice of Non-Discrimination and the College’s policies and procedures.
 
Title IX Coordinator
Kimberly K. Schrader
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: kschrade@knox.edu
 
Inquiries about the application of Title IX to Knox may be referred to the Title IX Coordinator, the United
States Department of Education’s Assistant Secretary for Civil Rights, or both. Individuals may also
contact the U.S. Department of Education's Office of Civil Rights for additional information.
 
Office for Civil Rights
U.S. Department of Education-Chicago Office
500 W Madison St., Suite 1475
Chicago, IL 60661-4544
Phone: 312-730-1560
Email: ocr@ed.gov
 
Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990 (“ADA”),
or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to either the
Assistant Vice President of Human Resources or Director of Disability Support Services identified below.

For Employees:
Human Resources
Administrative Services Center 109 | Campus Box K-200
368 South Prairie Street
Galesburg, IL 61401
Phone: 309-341-7200
Email: hr@knox.edu

For Students:
Director of Disability Support Services
Stephanie Grimes
Umbeck Science and Math Center E111 | Campus Box K183
340 South West Street
Phone: 309-341-7478

Email: sgrimes@knox.edu