What are the responsibilities and job description for the Spanish Bilingual Customer Service Representative (FT) position at Kocher + Beck USA?
Kocher Beck USA, L.P. in Lenexa, KS is seeking a highly energized, detail-oriented Customer Service Representative that is bilingual in Spanish and English. This person will deal directly with customers through telephone, email, and fax. Prepare quotes and work orders for production and shipment to customers. Must be able to interact with all types of people and have a great outlook on providing the best customer service possible. A team player who can take the lead and establish and continuously meet/exceed department service goals and expectations. A person that displays professionalism in work attitude, flexibility, attendance, and language.
K B offers competitive pay and benefits.
Position Type Hours:
This is a permanent full-time position. Hours of work are Monday through Friday, from 8:00 am to 5:00 pm, 40 hours per week with very minimal overtime.
Requirements:
- Associates Degree in a related discipline or at least two years of customer service experience is required.
- Has knowledge of commonly used concepts, practices, and procedures pertaining to customer service (i.e. computers, telephones, copiers, fax machines)
- Strong mathematics and technical skills are required.
- Advanced computer skills, including Microsoft Office, Excel, and Word.
- Ability to speak, read, write and comprehend English and Spanish at a level to effectively use/interpret instructions.
- Detail-oriented, time management, communication, and multitasking skills required.
- Able to work independently, as well as with others in a fast-paced environment.
- The ability to learn quickly is a plus.
Benefits:
- 100% Paid Health, Dental Accident Insurance
- 100% covered for Employee-only and 75% for Dependent-plus coverage
- Health Savings Accounts, with employer contribution
- 401(k), up to 6% match of your contribution
- Life Insurance, Short Long Term Disability
- Vacation, Sick Time Paid Holidays
- Additional supplemental insurances plans are offered
Apply Here: www.kbapply.com
All candidates who have received an offer of employment will be required to undergo pre-employment drug testing.
Equal Opportunity Employer
Equal Opportunity Employer
By submitting your application, you give permission to Kocher Beck USA, L.P. to communicate with you by email, phone and/or text message (also known as SMS). You can opt-out of texts at any time by replying STOP. Message and Data rates may apply.
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