What are the responsibilities and job description for the Operations Manager position at KOKO?
KOKO Coffee/Deli/Carry-Out is the popular go-to spot on the south side of Taos that features fresh and healthy foods. KOKO offers fresh baked pastries, a full espresso bar, and a wonderful selection of grab and go foods that are prepared at our kitchen commissary located nearby. We are a small established business that is well known for its commitment to quality in a friendly community -based setting. As the demand for take-out food increases, KOKO is currently looking to round out our team with a full time Operations Manager.
The Operations Manager has the primary responsibility of supporting the General Manager/Owner in day to day operations of the restaurant; conveying KOKO’s philosophy of great food, great coffee, great service to the staff team; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to the small, growing business. Candidates will be responsible for upholding standards for the staff and the customers ‘experiences.
Responsibilities to be detailed in the following areas:
Daily Operations through service, staffing, ordering.
Business Management through managing food and labor costs.
Project Support through creative promotions, holiday specials, catering.
Qualifications:
- Must be 18 years of age or older
- Minimum of 3 years’ food industry experience, preferably both BOH and FOH, management experience preferred.
- Must be familiar with food trends, culinary terms and methods; Serv Safe familiar as food safety is foremost.
- Has excellent verbal and written skills, Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- Ability to lead, motivate, and empower while aligning staff with our motto of great food, great coffee, great service.
- Takes initiative and has ability to set goals and convert plans into action.
- Ability to recognize problems and problem solve.
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
This is a full time position that offers day time hours TBD. Salary TBD based on previous experience.
Job Type: Full-time
Pay: $37,000.00 - $48,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Physical Setting:
- Bakery
- Coffee shop
- Fast casual restaurant
Schedule:
- Day shift
Supplemental Pay:
- Quarterly bonus
COVID-19 considerations:
We are a NM certified Covid Safe Business
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising experience: 2 years (Preferred)
Work Location: Multiple Locations