What are the responsibilities and job description for the IT Director position at Kooth USA?
Job Details
Description
IT Director | Chicago Based - Hybrid
About Us!
Kooth is a fast-growing organization with a social purpose. After 20 years of successful services in the UK, we are rapidly expanding in the United States!
OUR MISSION: To provide welcoming and effective digital mental health support to students proactively.
Using the collective insight from nearly 1 million hours of professional intervention, we guide students to three areas of evidenced-based support: self-guided, community/peer interactions, and chat-based counseling provided by licensed Counselors. These areas of assistance are designed to match each individual student’s current needs, wants and goals as well as identify and refer to a higher level of care when needed.
This role is a Senior ‘roll sleeves up’ role that requires a broad set of skills, working with our UK business and the VP of Operations to build out a US IT function for a fast-growing business.
If you are seeking a fun, professional culture, in a fast-growing company, look no further - Apply today!
Primary Job Responsibilities:
- Develop and execute the strategic vision for the company's information technology infrastructure aligning it with the organization's overall goals and objectives.
- Build a team and manage their performance, development, and workload.
- Provide leadership and direction to the IT department.
- Collaborate with key Kooth stakeholders to assess technology needs and implement solutions that support the growing business needs.
- Oversee the budgeting, procurement, and vendor management processes for IT-related products and services.
- Set up Chicago based office with required IT infrastructure.
Qualifications
Education and Experience Requirements:
- Undergraduate degree highly preferred.
- Minimum of 5 years of relevant IT experience.
- Experience building out an IT function from an early stage.
- Experience operating a ticket-based helpdesk and working to agreed SLA’s.
- Strong working knowledge of Azure AD, Microsoft 365, and Google Workspace.
- Experience supporting Windows PCs, Apple Mac’s with some exposure to Google Chromebook’s also preferable.
- Experience with collaboration applications including Slack, Zoom and MS Teams
- Good interpersonal and communication skills
- Excellent organization and time-management skills
- Good analytical skills with the ability to efficiently troubleshoot technical problems
- Self-motivated, with a can-do attitude
Here are some of the exciting benefits you will receive as a team member at Kooth:
- Excellent Medical, Dental and Vision Benefits
- Prescription Drug Coverage
- Generous Paid Time Off
- 8 Paid Holidays Plus Two, ½ day Holidays (Christmas Eve and New Year’s Eve)
- 401(K) Retirement Plan
Compensation: $130,000-$150,000 based on experience.
Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.
Salary : $130,000 - $150,000