What are the responsibilities and job description for the Office administrator position at Korus Health?
Job summary
We are looking for an enthusiastic person to join our busy administrative team supporting the daily running of our ultrasound company.
We are a supportive, hard working team that gets the job done with good fun along the way. Our company prides itself in offering excellent patient care and experience and we are known for being a good place to work.
Main duties of the job
Carrying out administrative tasks associated with filling clinic lists.
Take a large volume of calls and speak to patients throughout the day regarding their appointments for ultrasound scans.
Communicate with clinical staff to ensure the smooth running of daily lists.
Email and telephone external partners to ensure follow up care for patients.
General office duties as directed by the office manager and / or Compliance Manager.
About us
Korus Health supports the NHS by providing over 3000 ultrasound scans per month to patients within their local community.
We are a supportive, hard working team that gets the job done with good fun along the way. Our company prides itself in offering excellent patient care and experience and we are known for being a good place to work.
Job description
Job responsibilities
1. Ensure daily tasks are completed :
Ensuring that all clinics are filled and minimise unused appointment slots in order to contribute to the efficiency of the company
Answering a large volume of incoming phone calls from patients and other medical professionals, returning any calls or answer machine messages
Ensuring clinic lists are full and emailed to the relevant person & sonographer the day before, if delegated by theoffice manager
General office duties as required and delegated by the office manager
Emails
IEP Requests
IT Support helping staff with logging in issues on all systems
2. Communicating with patients, clinicians and company staff to ensure the smooth running of the office.
3. Ensure weekly tasks are completed as directed by the office manager
4. Assist with ordering of clinic and office stock
5. Carry out HR admin tasks as directed by HR manager
6. Willing to be accountable for personally following information governance and confidentiality procedures
7. Undertake all mandatory training and any specific training identified as necessary including training to be one of our named First Aiders or Fire Marshall
8. Act as a key holder for office
9. The above list of duties and responsibilities is not exclusive and exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Person Specification
Qualifications
Essential
GCSEs
Desirable
Qualified in Business Administration
Experience
Essential
- Experience of working in a busy office environment
- Customer service experience
- Experience of dealing with phone calls on a daily basis
Desirable
- Experience of working with NHS IT systems
- Experience of dealing with patients and booking systems
Last updated : 2024-08-12