Shift Supervisor

Krispy Kreme
Concord, NC Full Time
POSTED ON 11/14/2022 CLOSED ON 11/19/2022

What are the responsibilities and job description for the Shift Supervisor position at Krispy Kreme?

Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts (both in shops and through our doughnut delivery drivers), this job is for you!

What will you do?

You will get to oversee the proper operations of all shop activities that revolve around making our sweet treats and inspiring customer wonder. This includes training our Krispy Kremers to assist customers in a fun and joyful way. Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready!

You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.

You'll make sure the uniforms are clean and tidy, and that the shop is always clean too. You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player. There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special! 

You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.

On the move

Get ready to get moving! This isn't the role for someone who wants to sit all day. You'll be packing doughnuts (gently!), sweeping, mopping, engaging with our guests and fellow Krispy Kremers, and helping in all aspects of the shop. You might need to lift boxes of ingredients for our sweet treats- usually around 25 pounds but sometimes up to 75 pounds. You'll also help delivery trucks load or unload when needed. Keep in mind our shop is a dynamic environment, it might be warm and a bit noisy by our equipment or chilly on a loading dock.

What you should have

You are 18 years of age or older, you're flexible to work any day of the week, and you're reliable. You have great organizational skills, and enjoy communicating and leading others. You preferably have a high school diploma or GED.


NY ONLY: **Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.**

Shift Supervisor
Jasons Deli -
Charlotte, NC
Shift supervisor
Waffle House, Inc. -
Concord, NC
Shift Supervisor
Asher-WZ Incorporated -
Charlotte, NC

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Shift Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Crew Dispatch Skill

    • Income Estimation: $41,054 - $63,884
    • Income Estimation: $106,388 - $128,038
  • Customer Service Skill

    • Income Estimation: $33,633 - $55,986
    • Income Estimation: $40,896 - $58,799
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Shift Supervisor jobs in the Concord, NC area that may be a better fit.

Shift Supervisor

Jasons Deli, Huntersville, NC

Shift Supervisor

IHOP - Matthews (Independence Blvd), Matthews, NC