What are the responsibilities and job description for the Application Analyst - OSP Services position at Kroger?
Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt
Line of Business: Enterprise Retail Systems
See what life is like at Kroger Technology
at https://www.kroger.com/livekt
Additional Technology Information:
The OSP Services team has responsibility for a variety of support areas for new and existing Ocado fulfillment centers. The team is engaged with the core Ocado program team as well as maintaining a close relationship with the Ocado Service Desk and the KSC. Areas of responsibility include:
- OSP Ticket Analysis and Issue Escalation, including on-call rotation
- Configure New Ocado Fulfillment Centers, Spokes, and ISF Locations
- OSP User Administration
- SPM Management
- Manage ETL Reference Tables for User Access
- Maintain OSP Service Accounts
- OSP Webhook Administration
Required skills:
- vFire or another ticketing system
- Microsoft Office (Excel, Word, PowerPoint)
Apply knowledge and skills to analyze, problem solve, configure, test, deploy, and support production applications of various size and complexity. Ensure security, compliance, and integrity of systems and data, and that assignments are delivered with the highest of quality and in accordance with standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Minimum Position Qualifications
Desired Previous Experience/Education
Education Level: Bachelor's Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
States: Ohio; Alabama; Arizona; Arkansas; California; Colorado; Florida; Georgia; Illinois; Indiana; Iowa; Kansas; Kentucky; Michigan; Minnesota; Missouri; Nebraska; Nevada; New York; North Carolina; Oregon; South Carolina; Tennessee; Texas; Utah; Virginia; Washington; West Virginia; Wisconsin
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology; Kroger Technology/Digital || Employee || Exempt || Full-Time || None