Salary Resume Critique Job Openings

e-Commerce Clerk

Kroger
Elkhart, IN Full Time
POSTED ON 1/27/2022 CLOSED ON 2/23/2022

What are the responsibilities and job description for the e-Commerce Clerk position at Kroger?

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
 

 

Position Summary

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
  • Adhere to local, state, and federal laws, food safety procedures, and company guidelines
  • Receive customers' orders from Order Selector according to guidelines; store products in optimal temperature zones
  • Initiate and complete selection process for customers' on-line orders
  • Read and follow directions given in the note section
  • Ensure quality and freshness of all items chosen
  • Communicate with customers via a portable phone and respond to calls in a professional and timely manner
  • Retrieve each customer's order from all staging locations and ensure order accuracy; load order into customers' cars
  • Process the orders through the point of sale (POS) system
  • Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock
  • Scan and bag orders on the go while following all bagging standards
  • Communicate any substitutions or exceptions to customer's order at time of pick-up
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
  • Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
  • Perform required opening and closing procedures
  • Learn and adapt to new and improved processes
  • Assist in training new e-Commerce team members
  • Meet/exceed productivity standards
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

    • Minimum Position Qualifications

  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills
  • Ability to work without supervision
  • Ability to read shelf tags

    • Desired Previous Experience/Education

  • Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

    •  

    Education Level: None
    Required Certifications/Licenses: None
    Position Type: Part-Time 
    Shift(s): Evening; Day
    Regions: Midwest

    States: Indiana
    Keywords:

     

    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  IN || Elkhart || 130 W Hively Ave || 46517 || Kroger Stores || [[mfield2]] || Customer Service || Employee || Non-Exempt || Part-Time || None 

    Clerk
    kroger.valhalla.stage -
    Elkhart, IN
    View Job Details
    Clerk
    kroger.valhalla.stage -
    Warsaw, IN
    View Job Details
    Fuel Clerk
    kroger.valhalla.stage -
    Sturgis, MI
    View Job Details

    For Employer
    Looking for Real-time Job Posting Salary Data?
    Keep a pulse on the job market with advanced job matching technology.
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    Sign up to receive alerts about other jobs with skills like those required for the e-Commerce Clerk.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Service Skill

      • Income Estimation: $23,698 - $35,744
      • Income Estimation: $28,274 - $36,496

    • Food Inventory Skill

      • Income Estimation: $39,802 - $81,671
      • Income Estimation: $45,325 - $64,270
    This job has expired.
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other e-Commerce Clerk jobs in the Elkhart, IN area that may be a better fit.

    Vice President of Corporate Engagement

    Greater Elkhart Chamber of Commerce, Elkhart, IN

    Clerk

    kroger.valhalla.stage, Goshen, IN

    View More Jobs