What are the responsibilities and job description for the Floral Clerk position at Kroger?
Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Deliver excellent customer service and provide the proper care for plants and cut flowers. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Assist customers with orders, sell/promote products and package orders.
- Properly operate equipment (e.g., telephone, calculator, knife, scissors, under-water flower cutter, wire cutter, watering can, plant hook, rack, box cutter, stem cutter, flatbed and pallet jack) according to company guidelines.
- Receive and price incoming floral shipments; verify content, quality and quantity to the invoice and sign for the shipment.
- Prepare product for retail sale; strip, cut and condition flowers properly and correctly price the product.
- Adjust the retail sales price accordingly for all blooming/green plants and ensure proper pricing in store/department systems.
- Care for all product on the sales floor and in the cooler; properly water all plants/hanging baskets, check fresh flower water levels, remove dead leaves and ensure balloons are properly inflated.
- Clean walk-in, bouquet and arrangement coolers and back coolers, sweep and wash floors, empty water from buckets, clean shelves/display areas and keep back storage area organized.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state and federal health code regulations; identify unsafe conditions and notify store management.
- Physical demands include, but are not limited to, frequently standing, reaching, turning, stooping/bending, squatting, walking, climbing ladders, grasping, squeezing and holding objects with hands, fine finger motion and lifting/carrying 2 to 25 lbs. and exposure to cooler. Occasionally lift/carry objects 25 to 50 lbs. and push/pull objects 150 to 500 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Effective interpersonal, communication and customer service skills
- Ability to work in a fast paced environment
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Basic math skills (counting, addition and subtraction)
- Willingness to take initiative
- Strong attention to detail
- Neat and organized
Desired Previous Job Experience/Education:
- High school diploma or equivalent
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening
Regions: Midwest
States: Wisconsin
Keywords:
Jobs at Pick n Save: At Pick 'n Save, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of a team that is dedicated to supporting our stores and creating a shopping experience that customers love.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: WI || Hales Corners || 5800 S 108th St || 53130 || Roundy's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None