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Health & Wellness Administrative Services Manager

Kroger
Glen Allen, VA Full Time
POSTED ON 8/31/2022 CLOSED ON 10/2/2022

What are the responsibilities and job description for the Health & Wellness Administrative Services Manager position at Kroger?

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Exempt
 

 

Position Summary

Oversee day-to-day operations of Kroger Health locations within the division to ensure operational excellence, including adherence to best practices, successful execution of company strategies and achievement of financial targets. Provide expertise in divisional operations-related functions such as labor management, training, and scheduling of providers. Collaborate with the division's Human Resources (HR) generalist and Kroger Health HR to facilitate the progression of technicians through training programs. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Oversee scheduling processes and practices, directing provider staffing, ensuring departments are staffed and in alignment with the prescribed staffing model
  • Work with division labor manager to review and appropriately adjust labor forecasts
  • Ensure best practices are being executed while providing feedback to the retail divisions' Operations, Labor, and HR teams regarding these practices
  • Collaborate on action plans utilizing scorecards to make data driven decisions with HR and the Health & Wellness (H&W) division leader
  • Review and assist with processes to achieve shrink and inventory goals
  • Provide feedback to HR generalist regarding recruiting and/or retention efforts in specific locations
  • Work with HR Generalist to execute Kroger Health HR direction
  • Ensure associates complete the appropriate training for their role, including all assigned courses
  • Teach, train and model all applicable company initiatives
  • Work with pharmacy practice coordinators and operations specialists to ensure the development of all Kroger Health associates
  • Support compliance with recordkeeping
  • Monitor performance to budget with regards to labor, training, and promotion
  • Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department
  • Supervise and coach direct reports in the performance of their duties, complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

    • Minimum Position Qualifications

  • High School Diploma or GED
  • 2 years of Operations management experience
  • Strong critical thinking skills, attention to detail and ability to draw conclusions from a data set
  • Exceptional leadership and management skills and ability to motivate, develop and inspire a team
  • Ability to exhibit a professional presence and confident demeanor to achieve/sustain positive working relationships
  • Demonstrated ability to work collaboratively with stakeholders and peer groups
  • Excellent leadership, team building, organization, problem solving, computer, oral and written communication skills
  • Intermediate Microsoft Office skills

    • Desired Previous Experience/Education

  • Associate Degree

  • MD1 or LE training completion
  • Any store management experience
  • Any pharmacy or retail healthcare experience

    •  

    Education Level: High School Diploma/ GED Required
    Required Travel: Up to 25%
    Required Certifications/Licenses: None
    Position Type: Full-Time
    Regions: Mid-Atlantic

    States: Virginia
    Keywords:

     

    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  VA || Glen Allen || 140 East Shore Drive || 23059 || Kroger Stores || None || Health & Wellness || Employee || Exempt || Full-Time || None 

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