What are the responsibilities and job description for the Home Clerk position at Kroger?
Company Name: Fred Meyer
Position Type: Employee
FLSA Status: Non-exempt
Position Summary:
Assist customers and provide product information to increase sales. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies & state/federal laws.
Essential Job Functions
- Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
- Provide customer service/sell to customers
- Maintain a clean, safe work area
- Comply with corporate policies, ticketing and safety guidelines/standards
- Promote/follow Company initiatives
- Answer telephones/pagers
- Stock merchandise, follow merchandising/stockroom standards
- Mix paint; make keys
- Perform cashier functions, when needed
- When working on night team:
o Unload trucks; process freight; stock storage/container areas, displays
o Check merchandise received against invoice; remove pick-labels
o Complete planograms/composites; complete seasonal transitions; build ends & displays
o Prepare for inventory
- Price Changing: Complete all price changes prior to store opening, including price increases/decreases
- Audit/maintain signage, including ends/displays; process price change paperwork; ensure UPC integrity; research/correct audits
- Ordering: Order merchandise; maintain ordering system integrity; perform inventory control functions, as required
- Working with firearms:
o Complete all sales in a legal manner; file all required paperwork; process special orders accurately/ timely
o Emulate/advocate basic rules of firearm safety
o Maintain required forms; update long term storage from the 14 day file
o Follow regulatory requirements of Bureau of Alcohol, Tobacco, Firearms/Explosives & state regulatory agencies
o Maintain planograms, composites, ticketing for firearms per corporate standards
o Evaluate questions; determine which need to be elevated to the HOM Manager/Divisional trainer
o Assist in daily firearms inventory
o Oregon only-use electronic background check system
- In non-CCK stores, may complete these Customer Service Desk duties:
o Open/close desk
o Process refunds, exchanges, money orders/transfers, bill pay, gift cards, purchase orders, equipment rentals; provide lottery service (except Alaska) & fish/game licenses; send/receive faxes
o Administer lost & found; run vendor reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
- High school diploma or general education degree (GED); or combination of relevant education and experience.If price changing-must have six months' clerk experience.
- Minimum 18 years of age/19 in Idaho
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift, overtime as needed
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Ability to work within set time frames
- Ability to operate forklift, compactor, pallet jack, paint-mix machine, key-cutting machine, Shelf Price Audit (SPA), Enterprise Signs and Tags Printing (ESTP),Comtec, Swiftach
Working in Firearms:
- Familiarity with all regulatory requirements of the Bureau of Alcohol, Tobacco, Firearms/Explosives & state regulatory agencies
- Maintain current knowledge on firearms/sales techniques
- Ability to interpret/apply FM Firearms Sales Manual
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Overnight
Regions: West
States: Oregon
Keywords:
Jobs at Fred Meyer: Based in Portland, Oregon with over 130 stores throughout Oregon, Washington, Idaho & Alaska, Fred Meyer offers one-stop shopping with store employment opportunities in apparel, home, food, pharmacy and home electronics as well as opportunities in our division office in merchandise and product development, store operations, customer communications, public affairs, food and pharmacy. We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals if you prefer to be closer to the mountains, ocean, or city.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: OR || Portland || 7404 N Interstate Ave || 97217 || Fred Meyer || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None