What are the responsibilities and job description for the In Store Shopper/ Click list position at Kroger?
Mariano’s Fresh Market Position Description
Cashier Clerk
Primary Objective
Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Cashier, the Cashier promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Front-End activities. TheCashier adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines.
Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)
1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.
- Outstanding Customer Service attitude Works well with all employees
- Friendly, Approachable, Out-Going demeanor Team player – Demonstrates teamwork
- Assists customers throughout the store Takes initiative to assist others
- Responds to customers requests immediately Possesses upbeat, positive attitude
- Focused on Customer Service as priority over task Accomplished SELLING professional
- Sincerely Greets and Thanks Each Customer
2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
- Basic product handling skills Assists with General Member responsibilities
- Efficient and accurate scanning Working knowledge of all Checkstand equipment
- Knowledgeable of the most frequent PLU’s Fills/Faces Checkstand merchandise
- Accurately enters tenders at POS Demonstrates high level of operational execution
- Maintains high cleanliness standards – clean as Fast paced and exhibits sense of urgency you go, inclusive of washing, cleaning, sweeping, Working knowledge of Front-End legal, safety, mopping and sanitation SOP’s
- Assists with Front-End maintenance Consistent execution of all Front-End SOP’s
3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.
- Accomplished SELLING skills results in additional Utilizes appropriate supplies to reduce costs
Sales Speed of Service for checking out customers
- Accurate balancing of register till
4. Planning Focus –
- Plans work duties appropriately during scheduled Identifies department opportunities during shift to accomplish all assigned tasks scheduled shift and responds accordingly
Functional Requirements:
- Interpersonal Skills - Mental– demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving
- Product Skills – general knowledge of store product
- Process Skills – demonstrated understanding of all Cashier functions
- Analytical Skills – basic understanding of math
- Physical Skills – Frequent ability to lift/carry 2 to 40 lbs., push/pull up to 200lbs., turning, standing, reaching, squatting, stooping/bending, walking. Use of scanner, register, scale, coupon and check approval terminals, intercom
May, 2010
Mariano’s Fresh Market Position Description
- Physical Skills – Occasional – Lifting more than 40 lbs., equipment operation (adding machine, calculator), squatting, stooping/bending, walking
- Education or Experience – Minimum High school education or currently enrolled
- Environmental – On occasion, exposure to colder temperatures (35 – 40 degrees), on occasion work outdoors.
IMPORTANT DISCLAIMER NOTICE: Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift.
The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change.
Position functions may vary by store location.
After reviewing the above Job Description, are you able to perform the essential functions of the job?_____Yes _____No
Print Name Signature
Date
May, 2010
Job Type: Part-time
Pay: $13.45 - $13.90 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
Salary : $13 - $14