What are the responsibilities and job description for the Crew Member position at Krystal?
Salary: $8 - $11 an hour
Job Description – Crew Member (Full-Time & Part-Time Positions Available)
At Krystal, we’ve created something special: a better place to eat and work. We provide exceptional training and a clear career path with many opportunities for advancement. We welcome experienced restaurant professionals and beginners alike. We’ll provide the training you need to feel confident working at any position. We take pride in our exceptional customer service and it’s up to each of our team members to create the friendly atmosphere that our customers expect and enjoy.
The Crew Member demonstrates Krystal's Core Values in preparation of quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience.
We’re always looking for passionate and enthusiastic people to join our team. If this sounds like something you would like to be a part of, apply today!
What’s in it for you:
- Full-Time Positions
- Part-Time Positions
- Great Pay
- Meal Discounts
- Paid Vacation
- Medical Benefits
- 401(k)
- Tuition Assistance
- Future Leaders Program
- Flexible Schedules
- Holiday Closures
What we’re looking for:
- Team Player - Someone who works well with other team members to achieve goals.
- Customer Focused - Someone who recognizes the customer as the primary focus and acts accordingly; sets a high standard for exceeding customer expectations.
- Accountability/Dependability – Someone who takes personal responsibility for the quality and timeliness of work and achieves results.
- Effective Communication – Someone who uses effective and appropriate methods of interacting with others.
Essential Duties and Responsibilities:
- Maintains highest possible level of Product Quality:
- Prepares fast food products according to approved Krystal procedures
- Adheres to approved Krystal holding times and temperatures
- Packs all fast food products in approved Krystal containers, lids, and bags
- Maintains highest level of "WOW" Hospitality:
- Dressed in proper and complete uniform
- Great eye contact with the customer- always focusing on them
- Great smile on their face and in their voice
- Follows all approved Krystal cash handling and security procedures.
- Works well with teammates and accepts coaching from management team.
- Communicates with customers, teammates and managers in a positive manner.
- Maintains highest possible level of Cleanliness:
- Keeps food preparation area, equipment and utensils clean and sanitary
- Meets Krystal specifications for sanitary food handling procedures
- Keeps restaurant lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day
- Keeps restaurant parking lot and building exterior clean and free of litter
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Education/ Experience/Job Requirements:
- Must be at least 16 years of age
- Must be able to perform the essential functions of the position
Skill Requirements:
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Verbal communication
- Basic mathematical concepts (e.g. add, subtract)
Physical Requirements:
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hearing
- Lifting/carrying up to 20 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
Hazards:
- Normal office environment
- Electrical current
- Housekeeping and/or cleaning agents
You are applying for work with a franchisee of The Krystal Company, not The Krystal Company or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Employee Acknowledgement:
I have reviewed and understand the requirements stated in this Job Description.