What are the responsibilities and job description for the Front Desk Assistant position at Kumon of Petaluma?
Our Kumon Math and Reading Center is looking for a Front Desk Center Assistant! This after-school learning program assists students ranging from PK through High school in individualized math and reading studies, with one of our primary goals being to foster self-learning within our students. Some elements of this goal are to 1) develop knowledge of the Kumon method and worksheets, 2) guide and encourage students and 3) grade classwork and homework in order to assess each student’s abilities as they continue their journey with us.
What we are looking for in a Center Assistant is someone who is proactive, enthusiastic, patient, able to multi-task, tolerant, receptive to feedback, friendly and has positive energy.
Front Desk:
- Answer incoming phone calls
- Assist with class scheduling
- Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
- Assist with book check in/out
- Booking Center Appointments
- Assisting with the enrollment process
General Responsibilities:
- Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
- Prepare student files
- Developing own knowledge of Kumon method and worksheets
- Assisting with marketing initiatives and retention events (ex: student awards, goal-setting parties
- Support Customer Service issues as they arise
Must be consistently available Mondays, Tuesdays, Thursdays and Fridays between 11:00am-6:30pm.
No experience with children necessary, but is welcomed and highly encouraged! Background check mandatory for those interested in applying. Training will be included.
Please reach out to our Kumon Instructor, Susan Tran, with any additional questions and if you would like to apply. We would love to hear from you!
Job Types: Full-time, Part-time
Pay: $17.45 per hour
Schedule:
- Monday to Friday
- No weekends
Application Question(s):
- Can you commit to working at this job for at least 6 months to 1 year?
- Why would you like to work for Kumon?
- What level of math proficiency do you have? (i.e. division, fractions, algebra, calculus)
- Are you available to consistently work Mondays, Tuesdays, Thursdays and Fridays from 11:00am-6:30pm? Please specify your availability.
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $17