Sales Programs Specialist

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. was officially certified a Great Place to Work in 2022. An organization earns this distinction when its employees have expressed their trust the people they work for, have pride in what they do and enjoy the people they work with.

As a Sales Programs Specialist, you will provide support to Kyocera’s channel sales division as the go-to person for Dealer onboarding, Dealer updates and special projects. You have a passion for superior customer service, data analytics, and process optimization. You pride yourself on being efficiency, accountable, and always acting with a sense of urgency.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

Handles New Dealer Application through Contract Creation & Management

Communicates with relevant departments to ensure accurate and timely New Dealer setup

Manages/Coordinates set up of all New Dealers in Oracle

Manages/Coordinates current Dealers and Subsidiary updates in Oracle

Send and track communication to Dealers relating to their Revenue Performance. I.e.: Warning letters, cancellation letters

Manages internal communication regarding New Dealer and Dealer updates

Assist with:

Set up of seasonal promotions in Oracle

Management of standard pricing in Oracle

Administering the payment of approved special support funds for Dealers and Subsidiaries

Providing regular reporting to Finance for accruals

Performs special projects on an ad hoc basis

Qualifications

Minimum three years business experience at corporate/home office level.

Good oral and written communication skills.

Ability to solve problems effectively and efficiently.

Ability to interface well with others.

Proficient in Microsoft Office applications. Excellent MS Excel experience including report creations, v-lookups, and pivot tables.

Proficient in Oracle-based programs (Discover, etc.)

Ability to work and interact with all levels of management/departments throughout KDA

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.