Patient Access Liaison, Rare Disease- EAST

Kyowa Kirin is a fast growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four areas of unmet need: oncology, nephrology, immunology and CNS/movement disorders. The North America organization includes three offices (in New Jersey and California) that focus on drug discovery, product development, and commercialization. Together, we work as a close-knit team to understand clinical needs and advance innovations that can have a profound impact on patient lives.

As a patient centric organization that strives to deliver innovative medicines to meet unmet needs, we feel that it is critical to follow the safety guidelines defined by CDC and OSHA. We believe the COVID-19 vaccine is the best way to manage COVID risk to you, your colleagues, your family and our society. With that in mind, we are taking the essential step to ensure the safety of our employees during this health crisis by requiring all US employees, temporary workers, agency employees and independent contractors to be fully vaccinated against COVID-19, where allowed by state or local law and where vaccine supply is readily available. In accordance with applicable law, individuals may seek an accommodation for medical or disability-related conditions or sincerely held religious beliefs.

Ideal candidates would like near a major airport.

Job Summary:

The Patient Access Liaison (PAL) is a regionally field based position that provides reimbursement and access support for patients who have been prescribed a rare disease product.  Reporting to the Director, Patient Access Solutions, he/she will work closely with physicians, nurses, pharmacists, and ancillary staff, as well as patients and caregivers of patients to prevent and address barriers to patient access and reimbursement. Also, this candidate will align with Kyowa Kirin’s Commercial and Patient Services Team(s), to ensure that the team is collaborating on behalf of patients, their care teams, and other therapy partners to ensure access to uninterrupted therapy and support throughout the patient treatment journey.

Essential Functions:

• Provide coordination of care to patients and their caregivers accessing a rare disease product by working with Healthcare Providers to ensure access
• In person meetings with patients, healthcare providers, and/or other office staff to discuss and educate on product specific coverage and reimbursement, alternative insurance and coverage options, and relevant information to aid in the continued access of a rare disease product.
• Assist with and provide information and education regarding general reimbursement and process related information and assistance to help HCPs obtain reimbursement for their patients
• Ensure that all patients and providers are well educated and informed throughout the treatment journey to ensure and maintain treatment schedule as prescribed by their provider
• Subject matter expert on relevant reimbursement topics related to rare disease therapy
• Billing, reimbursement, and procurement options expert
• Able to provide support to help troubleshoot billing and coverage hurdles with office staff
• Provide ongoing support and input to Kyowa Kirin’s Patient Services, Marketing, Market Access, Sales, Legal/Compliance, and Medical team partners as needed in order to provide on-going support
• Liaison with Kyowa Kirin’s Commercial team’s internal and external stakeholders 
• Attend meetings and represent Kyowa Kirin at industry conferences as needed
• Attendance at company sponsored and external customer meetings when requested
• Expertise in regionally based plan/policy as well as nationally and government funded plans
• Understanding of company based and external alternative co-pay and financial support programs, 501c3 and other advocacy groups

Job Requirements: 

Education

Bachelor’s Degree or equivalent experience required

Experience

A minimum of 5 years of experience in a Market Access and/or Patient Services role, with extensive prior knowledge in patient access and reimbursement required

Technical Skills

Proficient in MS Office Suite

Non-Technical Skills

• 3 years informal leadership experience in biotech/pharmaceutical industry required, product launch experience a plus
• Rare Disease and Specialty products experience preferred
• Highly Patient Focused
• Exceptional enthusiasm with a drive to succeed
• Demonstrated track record of professional growth
• Ability to strategically think and tactically execute on patient and departmental objectives
• Ability to collaborate, educate and lead peers all while working cohesively within a team environment, both office and field based
• Ability to assist with providing information regarding complex reimbursement and processes to patients and their medical professionals
• Remain professional during interactions with all patients, families, and other medical professionals
• Excellent organizational, written, listening, and communication skills a must
• Excellent time management skills, both team and individually
• Ability to influence others without authority
• Understanding of specialty channel patient-level data
• Quick learner and ability to adapt to change  

Physical Demands:

Field based/Normal office environment with prolonged sitting and extensive computer work

Working Conditions:

Requires up to 80% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 135 Route 202/206, Suite 6, Bedminster, NJ 07921 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.