What are the responsibilities and job description for the System Analyst position at Kyyba Inc?
A Certification or Network Certification-Required (MUST UPLOAD CERTIFICATION)
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service
- Perform end user data back-up and recovery ensuring attention to detail
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document/track problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
Job Types: Full-time, Contract
Pay: $30.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- O Fallon, MO 63366 (Preferred)
Ability to Relocate:
- O Fallon, MO 63366: Relocate before starting work (Required)
Work Location: Hybrid remote in O Fallon, MO 63366
Salary : $30 - $32
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