What are the responsibilities and job description for the Flows Manager-Operations position at L'Oreal USA, Inc?
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POSITION: |
Flows Manager |
DEPARTMENT: |
Distribution Center |
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REPORTS TO: |
Director, Operations |
LOCATION: |
McCalla, AL |
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FLSA Status: |
Exempt |
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SalonCentric, a subsidiary of L'Oreal USA, is the premiere distributor in the United States of salon professional products. Through its hundreds of stores, national field sales force and sub-distribution network, SalonCentric promotes the finest professional beauty brands and educates stylists on the latest products and trends.
General responsibilities include management of facility operations that include safety, on time shipping of orders, accurate orders and returns, achieve productivity and cost targets, establish high performing team and housekeeping that is tour ready condition at all times
POSITION RESPONSIBILITIES:
- Provide leadership to the Flows Team Members in Receiving, Material Handing, Shipping and Returns which includes completing performance reviews, staff training & development, hiring, terminations, and counseling.
- Ensures area is properly staffed in order to select and receive products at the facility in a productive and cost-efficient manner.
- Coordinates with leadership staff the movement of employees throughout the warehouse to achieve service and cost objectives.
- Responsible for achieving on time shipment of orders
- Accountable for shipping accurate orders
- Ensures returns team is processing all returns accurately and in a timely manner
- Ensures product breakdowns are completed by the Breakdowns team within required timeframes
- Ensures the achievement of continuous improvement in productivity and labor costs by setting expectations, providing feedback, establishing improved processes and driving change.
- Responsible for ensuring inventory accuracy
- Ensure tour like housekeeping condition at all times
- Recommends equipment requirements and replacements in order to upgrade and maintain warehouse productivity and efficiency.
- Responsible for ensuring that all team members abide by safety procedures and use proper protective equipment. Provide frequent communications on safety related subjects and encourage and act on ideas that can improve safety performance. Periodically audit employee practices and provide feedback and coaching
- Performs other duties and tasks as needed upon request.
POSITION REQUIREMENTS:
- Bachelor's Degree or equivalent experience and at least 3-5 years management experience in a distribution or manufacturing environment.
- Experience working in a fast-paced environment with high volume.
- Excellent interpersonal skills, including but not limited to composure, managing diversity, building effective teams.
- Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in the business environment.
- Must be flexible, organized, detail oriented, and a change agent with the ability to multi-task.
- Knowledge of SAP is a plus
- Must be able to wear protective eyewear, footwear, hand protection (gloves) and safety vests
- Broad knowledge of OSHA and safety regulations and understanding of warehouse operations required.
- Must maintain current certification in DOT Transportation and RCRA Hazardous Materials courses
SalonCentric is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender (including pregnancy), national origin, age, disability, veteran status, sexual orientation or any other status protected under local, state or federal laws.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
