What are the responsibilities and job description for the Shift Manager position at La Calle Tacos?
We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers.
Shift Manager responsibilities include delegating tasks to restaurant staff, addressing costumers queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, we’d like to meet you.
Ultimately, you will help us create a memorable experience for our guests and increase our profitability.
Responsibilities for Shift Manager
- Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
- Address customer concerns in reference to products, services rendered or employee interactions
- Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
- Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces
- Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers
- Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work
- Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals
Qualifications for Shift Manager
- Food handling certification and experience is essential in food service industry positions
- Ability to properly and accurately assess situations quickly while adhering to company policies
- Ability to work in the standing position for hours at a time
- Experience managing the daily staff of a restaurant
- Facilitate a positive environment and support a safe and productive workplace
- Proven leadership and experience managing a diverse team is required
- Ability to use company databases and software, as well as the ability to troubleshoot common software problems is essential
- Effective in prioritizing daily tasks while accounting for unforeseen challenges
Some of the characteristics we require are effective leadership, good communication, excellent customer service, decision making and a sense of urgency.
we require availability to cover the three shifts we have, opening, intermediate and closing