Asssistant Manager

LA Fitness
Naperville, IL Full Time
POSTED ON 10/13/2024
AVAILABLE BEFORE 12/14/2024

Job Overview
Maintain club cleanliness, consistently meet and exceed club revenue targets. Develop a professional staff through coaching and feedback. Ensure all company's policies are in place and practiced consistently.

Job Type: Full-time

Pay: $73,574.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Shift:

  • 8 hour shift

Application Question(s):

  • You're traveling in the same direction as a school bus. It's in the lane next to you and is a few car-lengths ahead of you. The bus starts to slow down and turns on its red flashing lights.

What would you do?
A. Stop to wait for the lights to stop flashing
B. Speed up to get past the bus before it stops
C. Honk the horn to notify the driver that you're passing
D. Continue at the same speed to pass the bus before it stops

  • A client is upset about a service delay. He's speaking loudly and attracting attention.

What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor

  • A guest leaves a very positive, detailed online review about their experience at your hotel.

What would you do?
A. Reply publicly thanking the customer and mention an upcoming promotion
B. Reply and publicly offer a discount for a future stay
C. Create a broadly applicable thank you message that you can send to all positive reviewers
D. No response is required; focus on responding to any negative feedback

License/Certification:

  • Driver's License (Preferred)

Shift availability:

  • Day Shift (Preferred)

Ability to Commute:

  • Naperville, IL 60564 (Required)

Ability to Relocate:

  • Naperville, IL 60564: Relocate before starting work (Required)

Work Location: In person

Salary : $73,574 - $120,000

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