What are the responsibilities and job description for the Office Admin position at Lakeshore Legal Aid?
2727 2nd Avenue, Suite 301
Detroit, Michigan 48201
Phone: (313) 242-0811
Counsel & Advocacy Law Line
Client Intake: (888) 783-8190
OFFICE ADMINISTRATOR – Detroit Eviction Prevention - Detroit, MI
Organization Overview:
Lakeshore Legal Aid serves low-income people, seniors, and survivors of domestic violence and sexual
assault in a holistic manner to address clients’ legal issues and improve our communities. Lakeshore
provides free direct legal representation in southeast Michigan, client intake, advice, and brief legal
services throughout Michigan via our attorney-staffed hotline. Our practice areas include housing,
family, consumer, elder, education, and public benefits law.
Position Overview:
Lakeshore Legal Aid has an opening for a full-time Office Administrator in our Warren, MI office. Our
offices vary in staff size and specific needs. The Office Administrator supports our dedicated staff who
advocate and litigate on behalf of low-income and senior clients. Office Administrators will treat clients,
co-workers and others with dignity and respect.
Responsibilities:
- General - Answer telephones: provide information or direct calls to the appropriate person or agency.
Greet office visitors and clients. Schedule and confirm appointments. Establish a respectful working
relationship with vendors and contractors to resolve any concerns or issues. Make sure any incoming fax
documentation is distributed correctly.
- Mail - Retrieve the mail, sort, distribute, and process outgoing mail. Take outgoing mail to post office
and replenish postage for office.
- Financial - Petty Cash, bank deposits, and reconciliations. Order office supplies and submit vendor
invoices.
- Client Files & Documents - As instructed: create, file, or retrieve client files, assist in preparing other
documents, drop off or pick-up court documents from the courthouse and use the database system for
data entry for client case information. File and organize closed files within the office area. Shred any
documents and files as instructed according to the agency’s policy.
- Operation of Office Equipment - Computers, multi-functional machines, telephones and audio/visual
equipment.
- Provide additional administrative and clerical support as assigned.
Requirements:
- Minimum 2 years of administrative and/or office support experience.
- High School Diploma or GED required. Associates Degree preferred.
- Ability to determine and apply priorities and be a problem solver; however, can recognize when to seek
guidance from supervisor.
- Must be able to communicate effectively, be empathetic and understand that our clients are a diverse
representation of the community.
- Proficient in the use of Microsoft Office products including Microsoft Edge (formerly IE), along with
Google Chrome and Mozilla Firefox.
- Professional written and verbal communication skills are essential as well as the ability to exercise
discretion when processing confidential information.
- Ability to work independently or collaborate with co-workers and a willingness to adapt to changing
office demands.
2727 2nd Avenue, Suite 301
Detroit, Michigan 48201
Phone: (313) 242-0811
Counsel & Advocacy Law Line
Client Intake: (888) 783-8190
- Must have reliable transportation and be able to attend mandatory meetings/trainings.
- Potential hires are subject to a background check.
Salary
Starting salary ranges from $18.60 to $23.93 an hour and is commensurate with qualifications andincludes excellent benefits including medical, dental, vision, life insurance/AD&D, short-term and long-
term disability, retirement plan, and paid time off (PTO).
To apply, submit your cover letter and resume at our website www.lakeshorelegalaid.org
** Applications will be accepted until 5 pm, September 30, 2022, or until the position is filled,
whichever is sooner. **
LLA values diversity and is an equal opportunity employer.
Job Type: Full-time
Pay: $18.60 - $23.93 per hour
Salary : $19 - $24