What are the responsibilities and job description for the Concierge position at Lakeside Senior Care?
- Answer the phones, greet visitors, and respond to resident needs as able.
- Participate actively in marketing the community to include handling phone and walk- in inquiries as needed.
- Sort and deliver mail to administrative offices and residents.
- Assist new residents and their families, if needed, during move-in.
- Promote a positive image of the community.
- Offer coffee and beverages to guests.
- Assist in serving residents and guests during meals and social activities, if needed.
- Assist in clean-up of social functions to include removal of all food items and dishes upon completion of activity, if needed. Furniture should be returned to proper location.
- Is subject to frequent interruptions.
- Is involved with residents, personnel, families, visitors, etc. under all conditions and circumstances.
- Communicates with other personnel.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
- Must possess the ability and willingness to work harmoniously with professional and non-professional personnel.
- Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents, and/or situations.
- Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be in good general health and demonstrate emotional stability.
- Must be able to relate to and work with the elderly, emotionally upset, and, at times, hostile people.
- Must be able to assist in the evacuation of residents.
Job Type: Part-time
Schedule:
- Day shift
- Weekends only
Ability to commute/relocate:
- Douglas, GA 31533: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: In person