What are the responsibilities and job description for the Collections Agent position at LAL?
*** COMMISION BASED JOB*** - Up to 40%
Job Summary: The Closing Representative will interact with the company’s consumers by addressing inquiries and resolving outstanding accounts. The hours will be from 7:00 AM to 4:00 PM, Monday through Friday.
Duties/Responsibilities:
● Interacts with consumers via telephone and email, to provide support and information on resolution services.
● Collects data to resolve outstanding accounts prior to litigation.
● Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
● Ensures that appropriate actions are taken to resolve consumer accounts and provide resolution paperwork and release orders where applicable.
● Maintains consumer accounts and records of consumer interactions with details of inquiries, complaints, or comments.
● Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
● Locate and notify customers of delinquent accounts by mail, or telephone to solicit payment.
● Initiate consumer repayment plans due on credit accounts, damage claims, or non-payable checks.
● Generate a minimum of $10,000 of collected money per month.
● Generate a minimum of 2 Call Backs/Leads per day.
***FULL TIME***
-7:00 AM to 4:00 PM (Monday through Friday)
Pay? **$18/hr** During Training (90 Days) / Once you graduate from training,
COMMISSION ONLY (up to 40%!)
Please Call 909-905-0176 for an interview TODAY!
Job Type: Full-time
Pay: $3,000.00 - $6,000.00 per month
Benefits:
- On-the-job training
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18