Network Technician (Onsite)

LanceSoft, Inc.
Philadelphia, PA Contractor
POSTED ON 5/7/2024 CLOSED ON 7/9/2024

What are the responsibilities and job description for the Network Technician (Onsite) position at LanceSoft, Inc.?

Job Description:
ooking for a Network Technician with a proven track record in:
  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting
  • Equipment disposal activities
  • Network troubleshooting
This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.
 Position Details: 
  • Hourly position based upon experience & skill level.
  • Long term contract with possible contract extension or hire.
  • Standard work hours: Thurs-Sun 10:00pm-8:00am
  • Location:  Onsite Levittown, PA 19057
  • Client Addendum will need to be followed.  Copy will be provided at the time of candidates offer.
 Responsibilities:
  • The patching cabling between network equipment and customer’s network
  • The installation of power cables from equipment to power supply in rack/cabinet/closet
  • The installation, troubleshooting and de-installing network equipment.
    • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
    • Install, troubleshoot, and de-install Network monitoring tools.
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels.
  • Act as interface between customer’s associates and management
  • Provide hardware break-fix services for network infrastructure.
  • Perform onsite call-through, data, voice, website, and security testing.
  • Perform back-up testing to ensure all systems are connected to the customer’s network as directed.
  • Support carrier testing of circuits
  • Assist with facilities efforts.
    • Power and uninterruptable power supply (UPS) restoral
    • Water problems,
    • Emergency cooling restoration,
    • Fire suppression exercises, restoration, and post fire events
  • Support inventory management activities
    • Receiving inventory
    • Tagging of assets
    • Tracking spares (crash kits)
    • Ordering inventory
    • Updating inventory records
    • Prepare and return damaged equipment.
  • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management.  
  • Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements.
Requirements:
  • Requires appropriate equipment and training with high-speed fiber optic transport.
    • The ability to clean high speed single mode optical connections.
    • The ability to measure, transmit and receive on high-speed optics.
    • The knowledge and experience to work safely with high-speed single mode long range optical lasers
  • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers.
  • Requires experience in working in a data centers and communications closets.
    • Must be able to perform rack and stack activities
      • Must be able to safely lift heavy objects
    • Must understand cable patching processes and procedures
    • Must have a basic knowledge of data communications networking.
      • Must be able to assist in troubleshooting issues
      • Must understand network terminology
  • Must be willing to work shift work which includes nights and weekends.
Experience and Education:
  • 2-5 years of experience in data communications
  • REQUIRED -Previous experience working in a Data Center
  • High school diploma or equivalent required
  • Must have a basic knowledge of Cisco switches and routers.
  • Must have a basic knowledge of local and wide area networking.
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