What are the responsibilities and job description for the Team Leader I position at Land of Lincoln Goodwill?
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Team Leaders serve as a lead worker in the day-to-day activities of the sales floor, donation door operations, and donated goods processing. Performs and leads work in support of donated goods processing, donation door operations or sales floor/cashiering operations. Team Leaders will be accountable for pricing, stocking, performing register transactions, handling donated goods, and processing donations. This position requires Team Leaders to have a strong customer focus, operate with minimum supervision, and understand business demands.
- Train, coach and provide feedback to help staff strengthen and develop skills.
- Ensure store staff follows policies and procedures.
- Demonstrate leadership and positive role modeling for retail staff.
- Report loss control concerns to the General Manager and/or Assistant General Manager in a timely manner.
- Effectively manage time and monitor retail staff time to ensure that work is completed.
- Assume responsibility and accountability for the completion of job duties and meet production goals.
- Fill in for store staff as needed.
- Perform opening and closing procedures.
Donated Goods Processor
- Unload, inspect, and sort donated goods.
- Grade by using quality specifications, sort into appropriate bins and assign price.
- Transport stock to and from workstations.
Cashier
- Perform all cash register transactions accurately.
- Maintain sales floor stock level and cash register according to standard.
- Pull, price, rotate, size, and hang clothing.
- Understand and achieve quotas to meet sales goals.
- Follow sales floor procedures, ensure high quality output and take actions to correct quality problems.
- Merchandise sales floor when needed.
Donation Attendant
- Check, accept, unload and process donations from the customer.
- Maintain daily donation records accurately.
- Sort and process donations/salvage according to current LLGI requirements.
- Unload and load trailers and straight trucks according to standards.
- 1 year of retail experience.
- High school diploma or equivalent.
- Basic knowledge of Microsoft Office products including Word, PowerPoint, Outlook, and Excel; and point of sale software.
- Work in a light industrial/warehouse environment with exposure to heat and cold.
- Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair.
- Lift or move up to fifty (50) pounds of clothing and house wares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high.
- Push and pull z-racks holding up to one-hundred (100) pieces of clothing and weighing a minimum of 150 pounds.
- Bend and reach into gaylords up to five (5) feet high to remove clothing and house wares.
- Ability to push carts weighing up to 150 pounds.
- Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns.
- Stand for long periods of time throughout the day.
- Ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects in order to sort and hang clothing, and place housewares on shelves and racks.
- Demonstrate visual acuity to evaluate donated items for quality.
- Ability to identify smells to evaluate donations for undesirable odors - mold, must, dust, bodily fluids and/or urine.
- Possess tactile ability in order to evaluate quality of clothing (e.g., pilling, damp/wet).
At Land of Lincoln Goodwill, we offer a variety of benefits to our employees. For more information on what LLGI offers, please click on this link: http://llgi.org/careers/benefits/ . Land of Lincoln Goodwill is also a drug free workplace and equal opportunity employer. All positions offered are subject to a pre-employment drug screen and criminal background check.
Apply today. Our Goodwill team is waiting for YOU!
Salary : $26,400 - $33,400