What are the responsibilities and job description for the Operations Manager - Holiday Inn Express position at Landmark Hotel Group?
Operations Manager
Holiday Inn Express, Hampton, Virginia
Full Time
At Landmark, PEOPLE are our business. Serving our guests, clients, and team members is our PASSION!
Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong
Core Responsibilities:
- Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Housekeeping, Food and Beverage and Engineering/Maintenance) and managing staff.
- Strives to continually improve guest and employee satisfaction and maximize the financial performance of the hotel.
- Focus on guest satisfaction, employee training, and maintaining the standards set forth in Quality, Service Standards, Company's Mission Statement and Hotel's Mission Statements is of the utmost importance.
Qualifications:
- Front Office Manager experience in a full-service hotel
- In-depth knowledge and experience in budgeting and business planning.
- Experience in cash handling, accounting, computer systems - both point-of-sale and office administration.
- Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
- Able to work a flexible schedule including weekends and holidays as required.
Wellness Benefits:
- Medical
- Dental
- Vision
- Generous Paid Time Off
- Colonial Life Supplemental Insurance
Planning for Future:
- 401(k) with company match
- Life insurance
- Manager In Training Program
- Development Opportunities
- Paycor's OnDemand Pay
Rewards:
- Incentive based bonus program
- Employee discounts
- Discounts for friends and family
Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.
If this sounds like the place for you and you share the same values.... Join Us!
For more information about joining the Landmark Family, please visit landmarkhotelgroup.com
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