Business Office Manager - PSBN110

Business Office Manager

We’re looking for a Business Office Manager who is excited to join our passionate, authentic and courageous team. We’re uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at Landmark Recovery is to make a promise to help our patients achieve their wildest dreams. Our mission is to unlock human potential and save a million lives over the next hundred years.

Landmark Recovery operates Residential Treatment Programs for individuals with Substance Abuse Disorder. We seek not merely to restore sobriety, but to transform our patients’ worlds from a state of everlasting darkness to vibrant technicolor. We believe that treatment is local, individualized, holistic and relational. We’re currently in several states and are rapidly growing nationally.

Summary

Our successful Business Office Manager will ideally have experience in full-cycle recruiting, and HR. They’ll be highly organized, energetic, process-oriented and people savvy. The most successful candidates will be both big-picture and detail oriented, authentic and passionate. They’ll have a high IQ & EQ, enjoy working independently and collaboratively, be focused and able to juggle multiple priorities. The most successful candidates will have some capacity with being entrepreneurial and nimble as well as be great at implementation and follow-through. The most successful candidates will also be tenacious, accountable, robustly playful, inspired and inspiring. They will be comfortable with addressing differences and conflict while simultaneously also humble and eager to receive and integrate feedback. They’ll also bring great care, integrity, optimism and customer service to all they do.

Responsibilities

This role works independently with minimal supervision and collaboratively, serving as the liaison with the Accounting, Finance, Information Technology, and Recruiting departments to ensure: the integrity of our information and systems, that we hire great people, and that everyone is trained. Our Business Office Manager will:

• Ensure daily, weekly and monthly financial responsibilities are completed with detail, accuracy, completeness and timeliness:

• Pay vendor invoices

• Interact with in-house and 3rd parties to ensure charges are sent and processed

• Collect payments from patients and deposit payments

• Organize, and as needed facilitate, new hire orientations

• Be the facility’s ambassador of our company culture

• Coordinate regular performance reviews, reward and discipline as needed, address complaints, and resolve problems

• Maintain personnel files, ensure everyone is up to date on certifications, licenses, etc., and respond to record requests

• Serve as facility expert on IT systems

• Backup our receptionist on the front desk, on the phone, etc. with great customer service

• Be the backup “Manager on Call” periodically

• Continuously improve systems and processes

• Protect the organization's value by keeping information confidential

• Collaborate with others in Accounting, Finance, Information Technology, and Human Resources departments

• Work cooperatively with all levels of employees, management and external agencies

• Do additional duties as assigned

• Report directly to the Executive Director

Qualifications

• AA degree or equivalent in HR, accounting or a related field

• 3 years of experience in HR

• PHR Certification or equivalent obtained within 90 days

• Competency with Microsoft Office Suite

• Comfortable working with electronic health records

• Experience with personnel management is preferred

• Excellent verbal and written communication

• Experience in behavioral healthcare is preferred

• Personal passion or interest in substance abuse issues strongly preferred

• Commitment to drug-free lifestyle and responsible alcohol use is essential

• Authorization to work in the US is required

This schedule for this full-time position is Monday-Friday from 8:30am-5pm.

Compensation is $50,000 Benefits (Vision, Medical, Dental, Life, 401K, Paid Time Off, Family Leave).

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Mishawaka, IN 46544: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location