What are the responsibilities and job description for the Client Director position at Landor?
We're hiring a Client Director for our San Francisco office. We need a leader, strategic thinker, a skilled planner and an improviser who knows that ambiguity and changing priorities are common.
About Us…
Landor & Fitch build some of the world's most agile brands – brands that thrive on change. Landor & Fitch's branding services include strategy and positioning, identity and design, brand architecture, prototyping, innovation, naming and verbal identity, insights and analytics, environments and experiences, engagement and activation, and interactive and media design.
The role…
Our Client Director is a part of leading our key client relationships. Our directors are motivated by delivering client satisfaction, working with clients to solve complex business issues and always looking for opportunities help clients deliver on their complete brand experience.
This person will work closely with our practice leads including Strategy, Design, Verbal, Culture & Engagement, Implementation and Insights & Analytics to provide the client with a holistic relationship across the agency.
What we are looking for…
We are looking for a Client Director who is passionate, and always looking for ways to exceed expectations. Someone who can seamlessly lead across teams, agencies and clients. We want someone who is able to independently lead client relationships and manage a team.
As a client director they will have the gravitas to lead presentations, drive team contribution and effectively work on proposals, scoping and planning. They will effectively manage resources while also delivering against financial/budgeted work plans. You can work with clients and senior management on all levels from the CEO to administrative support. They need strong communication, presentation and organizational skills.
Given the nature of our current client roster, we are seeking digitally-fluent candidates who have direct experience working through complex B2B and corporate branding projects. Educated to degree level (BA or MBA).
Our Commitment to Diversity and Inclusion
We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people and their uniqueness can shine and be celebrated. We’re working to set a standard for the industry as a whole, creating a culture of equity and belonging. We may not be perfect, and we know there is work to do, but we regularly check with our teams and Employee Resource Groups on how we are doing, using their insight to frame our thinking and actions, so we can all do better, working as one Landor & FITCH.
Landor & Fitch is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
