Summary Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will
- Help keep Massachusetts Rolling
- Perform a variety of service functions on new and used bikes.
- Provide one of a kind customer service through direct and detailed interaction with customers.
You are
- Dependable
- People-oriented
- Adaptable
- Detail-oriented
- Proactive
- Positive
- Problem solver
Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.
Duties Duties include but are not limited to:
- Apply shop standards in the repair of bikes across the full product line.
- Evaluate the mechanical condition of the product and estimate the cost of repairs.
- Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
- Meet or exceed shop production standards.
- Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
- Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
- Assist customers in the sale or repair process by sharing product and technical knowledge as appropriate.
- Operate cash register as necessary.
- Report or record replacement parts inventory and supply shortages to the General Manager. Maintain shop cleanliness including bench and common workspace. Install and adjust speed and gear mechanisms.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Align wheels.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Shape replacement parts, using bench grinders.
- Paint bicycle frames, using spray guns or brushes.
- Install and adjust brakes and brake pads.
- Install new tires and tubes.
- Clean and lubricate bicycle parts.
- Explain technical product or service information to customers.
- Sell products or services.
- Other duties as needed/ assigned.
Requirements Requirements include but are not limited to:
- Previous bike assembly experience or equivalent preferred
- Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
- Strong attention to detail
- Ability to maintain open and positive relations with employees and customers
- Interest in developing own skills and knowledge
- Availability to work a flexible schedule based on business needs, including evenings and weekends
- Ability to periodically lift 50 pounds
Nice To Haves Preferred candidates will have knowledge and experience in any or all of the following systems:
- Bicycle Maintaince
- Shifting Systems
- Braking Systems
- Disc Brake Systems
- Wheel Truing
Benefits We offer a professional, career-oriented workplace focused on teamwork, learning, community service, and (of course) bicycling. Employee benefits include:
- Staff training programs
- Employee-purchase discounts
- Health insurance plan
- 401(k) retirement plan with company-matched contributions
- Company profit-sharing plan
- Employee Stock Ownership Plan (ESOP)
- Bicycle-friendly business with accommodations for bike-commuting staff
Landry's is an equal opportunity employer