Salary Resume Critique Job Openings

Remote Call Center Representative

Landry's HR
Nevada , NV Remote Full Time
POSTED ON 1/9/2023 CLOSED ON 1/30/2023

What are the responsibilities and job description for the Remote Call Center Representative position at Landry's HR?

Call Center Agent-Remote
 
Landry’s has an open position as a Hotel Reservation Agent to support our Hotels and Casinos.  This position is a remote position.  We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to career opportunities!
 
Essential Duties/Responsibilities:   
  • Answer all incoming calls in a friendly, energetic and efficient manner.
  • Provide guests with information concerning the hotel amenities and services.
  • Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations
  • Suggest relevant upsells and convert calls into reservations
 
Requirements: 
  • The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, call center or equivalent work experience.
  • LMS reservation experience is required.
  • Effective in following and achieving department sales goals. 
  • Knowledgeable on options offered by the hotels and upsell those options. Willing to learn as options change.
  • Exceptional Customer Service skills are essential for this position. 
  • Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.  
  • Detail-oriented, energetic and self-motivated, able to type efficiently and accurately at a rate of 30 WPM.
  • Intermediate computer skills required, i.e. Web Browsing, Email, Typing
  • MS Outlook, Excel and Word
 
Rate of Pay:  Starting base pay $15.00/hr., plus $2.00/hr. shift differential nights and weekends and monthly performance-based incentives can earn up to additional $2.00/hr. or more.
 
Hours:  Reservations is open 6:00 am to 9:00 pm PT, seven days a week. Most likely shifts to start will be 1:00 pm to 9:00 pm including weekends.

​
Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment conglomerate based in Houston, Texas.  The company operates more than 600 high-end and casual dining establishments around the world, including well-known concepts, such as Landry’s Seafood, Bubba Gump Shrimp Co., Rainforest Cafe, Morton’s The Steakhouse, The Oceanaire, McCormick & Schmick’s, Mitchell’s Fish Market, Chart House, Saltgrass Steak House, Claim Jumper, and Mastro’s Restaurants.  The company also operates a group of signature restaurants, including Vic & Antony’s, Grotto, Willie G’s, and others.  The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA.  The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including the Westin Hotel in downtown Houston, the Kemah Boardwalk Inn and Luxurious San Luis Resort, including the Hilton and Holiday Inn located on Galveston Island.
 

Salary : $15 - $0

Call Center Representative
Enterprise Call Center -
Casper, WY
View Job Details
Call Center Representative
America's Call Center -
Jacksonville, FL
View Job Details
Customer Service Call Center Representative
Balance Staffing- Call Center -
Broadview, OH
View Job Details

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Remote Call Center Representative?

Sign up to receive alerts about other jobs on the Remote Call Center Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$43,068 - $59,788
Income Estimation: 
$49,528 - $73,119

Sign up to receive alerts about other jobs with skills like those required for the Remote Call Center Representative.

Click the checkbox next to the jobs that you are interested in.

  • Business Development Skill

    • Income Estimation: $43,872 - $56,098
    • Income Estimation: $49,528 - $73,119

  • Order Processing Skill

    • Income Estimation: $42,016 - $57,556
    • Income Estimation: $44,339 - $57,570
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Remote Call Center Representative jobs in the Nevada , NV area that may be a better fit.

Patient Service Center Representative II - Remote

Tenet Call Center Ops, Frisco, TX

Patient Service Center Representative II - Remote, Spanish Bilingual Required

Tenet Call Center Ops, Frisco, TX

View More Jobs