What are the responsibilities and job description for the Housekeeper position at Lands End Resort?
Job Title: Housekeeper
Department: Hotel
Reports to: Housekeeping Manager, Assistant Housekeeping Manager
Supervises: N/A
Summary of Position: This position requires cleaning rooms and common emphasis on hotel guest services.
Essential Functions:
- Remove dirty linen to collection points.
- Scrub toilets, sinks, bathtubs and counters.
- Clean microwave, refrigerator, and mirrors.
- Install clean linens.
- Vacuum
- Dust counters, baseboards, windowsills, furniture, picture frames, and telephone.
- Wash windows inside and out. Do NOT climb on ladder or chair.
- Clean deck and deck chairs.
- Check that TV, radio, and lights work.
- Set up any extra beds, towels or other requests.
- Mop floors
- Wash walls
- Wash, dry, fold and put away any linen
- Clean and inventory maids' carts and closets
- Take garbage to dumpster
- Any other tasks assigned by management.
Other Functions:
1. Must be able to work flexible schedule. Work any day, and any shift, including weekends.
2. Be dependable and detail-oriented.
3. Keep information about guests and co-workers confidential.
4. Comply with Land's End Resort's dress code and personal hygiene standards.
5. Understand chain of command and follow it.
6. Be friendly and courteous to guest and other employees.
Required Knowledge, Skills, and Abilities:
1. Ability to work independently.
2. Provide a work permit if required.
3. Able to work around cleaning chemicals.
4. Able to follow directions.
5. Handle constructive criticism.
6. Upon completion of training, expect to clean at least 12 rooms per day.
Qualification:
1. Must have own phone.
2. Have reliable transportation.
3. Able to lift 50 lbs. and climb stairs.
4. Must be dependable.