What are the responsibilities and job description for the Sales Associate position at Lane Bryant?
Stylist Overview
Embraces our diverse, inclusive culture. Demonstrates Lane Selling behaviors to provide exceptional client experiences. Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.
Lives Company Leadership Principles:
We Value Our People
Actively invests in personal growth and development
Demonstrates respect and openness for differing ideas, opinions, and backgrounds
Acts with a high degree of integrity and care for co-workers and clients
We Love Our Customer
Embraces selling, incentive and product knowledge techniques for success
Represents Lane Bryant by adhering to “Dress Your Best” guidelines
Consistently exceeds client expectations through Lane Selling
Effectively handles multiple clients and projects
We Win As A Team
Communicates and collaborates with positive intent
Supports client experience throughout all touch points
Supports and executes floor-sets; maintains visual brand standards
Ensures opening and closing checklist tasks are completed daily
Supports Asset Protection efforts to prevent shrink and ensure safety
Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business
All other duties as assigned by Store, District or Regional Leaders
We Take Action and Own Our Results
Follows through on what must be done to deliver outcomes and meet expectations
Takes responsibility for decisions made to execute own work and results
Contributes to a high performing culture by delivering the best
Drives store goals with each segment
Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments
We Innovate and Learn Fast
Pushes for innovative solutions that bring originality to the organization
Embraces change; supports a test and learn culture
Contributes to an environment that promotes taking risk and out-of-the-box thinking.
Qualifications
Strong communication and customer service skills
Specialty selling/retail experience preferred
Technology proficient
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable
Position requires associates to:
Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public
Embraces our diverse, inclusive culture. Demonstrates Lane Selling behaviors to provide exceptional client experiences. Contributes to achievement of Company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.
Lives Company Leadership Principles:
We Value Our People
Actively invests in personal growth and development
Demonstrates respect and openness for differing ideas, opinions, and backgrounds
Acts with a high degree of integrity and care for co-workers and clients
We Love Our Customer
Embraces selling, incentive and product knowledge techniques for success
Represents Lane Bryant by adhering to “Dress Your Best” guidelines
Consistently exceeds client expectations through Lane Selling
Effectively handles multiple clients and projects
We Win As A Team
Communicates and collaborates with positive intent
Supports client experience throughout all touch points
Supports and executes floor-sets; maintains visual brand standards
Ensures opening and closing checklist tasks are completed daily
Supports Asset Protection efforts to prevent shrink and ensure safety
Reports to work as scheduled; records all time worked accurately by using time and attendance system; remains flexible to the needs of the business
All other duties as assigned by Store, District or Regional Leaders
We Take Action and Own Our Results
Follows through on what must be done to deliver outcomes and meet expectations
Takes responsibility for decisions made to execute own work and results
Contributes to a high performing culture by delivering the best
Drives store goals with each segment
Create everlasting connection with client by offering credit rewards programs and Lane Personal Styling appointments
We Innovate and Learn Fast
Pushes for innovative solutions that bring originality to the organization
Embraces change; supports a test and learn culture
Contributes to an environment that promotes taking risk and out-of-the-box thinking.
Qualifications
Strong communication and customer service skills
Specialty selling/retail experience preferred
Technology proficient
Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Must be able to read, write and communicate in English; other languages desirable
Position requires associates to:
Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
Frequently operate computerized register system
Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
Constantly interact with and assist coworkers and clients and other members of the public
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