Speciality Heavy Equipment Appraiser

Position Summary:

This position has responsibility for virtually inspecting, estimating, negotiating, and evaluating 1st and 3rd party specialty/equipment auto physical damage claims, including both personal and business insurance claims. This includes collision, comprehensive, property damage related to autos, rental and towing as well as fire and theft. The actual resolution and settlement of these claims will be the responsibility of our clients. This position will serve as a technical resource for our clients including inside auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes. This position is based 100% remote from your primary residence. Must have home internet access adequate for working online including minimum 15Mbps download and 8Mbps upload speeds.

Primary Job Duties & Responsibilities:

• Delivers consistent service quality throughout the claim appraisal, including but not limited to prompt contact, explaining the process if necessary, setting expectations, on-going effective communication, and follow-through and meeting commitments with our clients to achieve optimal outcome on every file
• Effectively manages work assignments and prompt appraisal completion
• Scopes damages utilizing technical expertise and information gathered to accurately determine physical claim value using company recognized resources, estimating and evaluation software
• Establishes the physical damage claim value of assigned losses
• Prepares and documents accurate vehicle/equipment damage appraisals and actual cash and replacement values according to applicable regulatory and corporate guidelines
• Partners with our client throughout the life of the claim
• Negotiates the claim with repair facilities leveraging appropriate resources and achieves agreement on value including required payments
• For applicable total loss claims, determines settlement amounts
• Partners with the client to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g., Subrogation, SIU, etc.)
• Effectively manages work assignments and tracks assignment volume
• Develops, documents, and continually updates a plan of action, including maintaining an effective diary to manage file inventory and bring the claim to resolution in a timely manner
• Communicates claim damage assessment following negotiation of value with repair facilities
• To perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state requirements. Generally, license(s) must be obtained within three months of starting the job and obtaining ongoing continuing education credits as mandated is required
• This position may require work on the weekends and after business hours, as volume dictates
• May perform other duties as assigned

Qualifications:

• High School Diploma or GED
• A minimum of four years of auto appraisal experience, including experience with all types of specialty equipment and vehicles, agricultural equipment, construction equipment, conducting ACV research, and establishing salvage values

Preferred Qualifications:

• Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction
• Prior experience with insurance carrier

Environmental/Work Schedules/Other

• Operates standard office equipment
• Requires extended periods of computer use

InspectionConnection reserves the right to fill this position at a level above or below the level included in this posting.