What are the responsibilities and job description for the Laundry Attendant position at Laundry Loft?
Customer Service Associates are passionate about service. Customer Service Associates should perform the essential functions listed below:
- Provides assistance to customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any other questions or concerns that arise
- Responsible for accurately utilizing the cash register or point of sale computer
- Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
- Ensures retail items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
- Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
- Follows all safe practices to prevent accidents and injuries to customers and employees
- Maintains a safe environment inside and outside of the store
- Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required
Job Requirements:
- Must be able to communicate with all customers and associates in a professional manner
- Must be able to work well with others and remain calm in stressful situations
- Previous experience in customer service or retail preferred but not required
- Ability to resolve customer issues/complaints in a fashionable and timely manner
- Ability to perform assigned tasks by management
- Ability to work a flexible schedule
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Ability to commute/relocate:
- Rosedale, MD 21237: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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