Product Manager

Laundryheap is an on-demand laundry and linen service with a mission to deliver great service within 24-Hours! What do we do? Collect your laundry, clean it, pack it and deliver it back to you! To lessen the impact on our planet we also have a fleet of electrical and eco-friendly bikes for our couriers. 

We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

THE ROLE:

As a Product Manager, you will be responsible for leading the ideation, development, and management of our logistics solutions. Reporting into the Head of Product, you will collaborate closely with cross-functional teams, including engineering, design, operations and customer support in order to deliver innovative solutions that address the evolving needs of a fast-growing tech startup.

Your role will include the following:

• Implement and develop product strategies that are in line with the company's vision.
• Collaborate with senior management to develop product plans and roadmaps.
• Conduct discovery activities, including user and market research, to inform and shape product decisions.
• Gather and analyze user feedback to shape requirements, features and end products.
• Collaborate with engineers and designers to create effective product solutions.
• Manage delivery activities, ensuring that products and releases are launched correctly and on time.
• Review and test new product features.
• Lead and own product initiatives, identifying areas of success as well as continuous improvement.
• Team coaching: This is primarily an individual contributor role but coaching product aspirants (Interns / Fresh Graduates) is expected.

Requirements:

• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• 4 years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
• Technical proficiency in working with APIs and understanding how they function, including experience with API documentation and integration.
• Ability to write SQL queries for data analysis, extraction, and reporting.
• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing.
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• Excellent communication and problem-solving ability, as well as the ability to make quick decisions while working independently.
• Relevant experience working on a delivery app or its logistics systems is an advantage but not a requirement.

Work Schedule and Patterns:

• Location : Bengaluru
• 9-hour shift (8 working hours)
• 5 days a week
• Shift timings: 1:30 pm to 10:30 pm IST, i.e., 8 am to 5 pm GMT
• Office-based role

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!