Bell Captain

*Bell Captain with tips $20.00 /hr*

*Make great cash tips daily!*

*Downtown Hotel Locations*

*Team Atmosphere*

*Growth Opportunities**Sign-On Bonus: $100 after completing 60 Days**Referral Bonus: $100 after referral has completed 60 days*

Benefits of joining the LAZ Parking Family:* Growth Opportunities* Paid training* Free company uniform* Pay Cards* We partner with Payactiv *Base pay $14.00 with tips $20 /hr

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Benefits of joining the LAZ Parking Family:

• Growth Opportunities
• Paid Training
• Free company uniforms
• Pay Cards
• We partner with Payactiv

Additional Full-Time Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long Term Disability
• AND MORE

The Bell Captain greets and creates a welcoming atmosphere for our customers and clients at our hotel locations.

Bell Captain Responsibilities:

• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Assist customers with loading/unloading luggage, in lobbies, lanes, and in the parking office.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Must work with or without supervision.
• This may involve tasks such as luggage service and storage, handling messages, and assigning work duties and schedules of Bellman.
• Client Communication
• Room drops organization
• Resume Meetings
• Overseeing Bell Staff
• Guest engagement
• Performance reviews of bell staff
• Scheduling and coverage
• Oversee correct billing for room drops
• Fair tip-split distribution and sign-off
• Required: open schedule availability, including working early and late hours
• Polished presence
• Other related duties as assigned.

Education:

• High school diploma or GED required.

Experience:

• Strong customer service experience.
• Hotel industry experience is preferred but not required.
• Parking industry experience is preferred but not required.

Skills:

• Ability to communicate professionally and effectively
• Ability to speak, read, and comprehend the English language
• Must be open to feedback, differing opinions and other points of view
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek
• Excellent teambuilding and interpersonal skills

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc
• Ability to lift, push and pull at least 75 pounds
• Ability to stand, walk and run for extended periods of time
• Ability bend, stoop, squat and lift frequently throughout a shift

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify