What are the responsibilities and job description for the Valet Supervisor position at LAZ Parking?
Amazing reasons to work at LAZ Parking!
- Pay Rate: $22.00/hr
- Pay Active- on demand access to up to 50% of your pay!!!
- 401(k) with Employer Match
- Part-time hours available!
- Building of long-lasting friendships/relationships
- Job training and career development
We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:
- Medical/Rx
Healthcare Financing Options – Get 0% financing to help pay for health-related expenses - Dental
- Vision
- Life and Disability Benefits
- Supplemental Health
- And much more!
We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.
- Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
- Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
The Spirit of the Position:
The Valet Supervisor oversees the operations for the valet locations for an assigned shift, under the direction of the Facility Manager to ensure professional valet parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Valet Supervisor will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location.
Principal Job Duties:
-Serves as a primary point of contact for patrons during the shift to receive and distribute tickets, keys and cash.
-Greets customers in a friendly manner (e.g., ideally by name) and is responsive and timely with correspondence and problem resolution during the shift.
-Promotes good customer relations with a can-do and caring attitude and has a willingness to help at all times.
-Develops a positive rapport with patrons and customers.
-Assists patrons into the client facility and provides a gracious sense of arrival.
-Parks and returns customer vehicles upon request and as necessary in a timely manner.
-Serves as a liaison to company manager responsible for the shift, including in the event of accidents or incidents on a shift.
-Signs/Initials as the “valet” on shift cash-out sheets and provides shift cash-out sheets to the company manager responsible for the shift, answering any questions thereon.
-Other related duties that may be assigned by a company manager from time-to-time.
-Additional duties as assigned.
The Valet Supervisor will be expected to work varying hours including weekends, evenings, nights, etc.
Education:
-High school diploma or GED required.
-Ability to produce and maintain an acceptable driving record and unrestricted drivers’ license.
Experience:
-Strong customer service experience.
-Parking operations and/or parking industry experience.
Skills:
-Ability to communicate professionally and effectively.
-Ability to speak, read, and comprehend the English language.
-Open to feedback, differing opinions and other points of view
-Capable of taking direction from company manager responsible for shift or other shift valets/team members as necessary to ensure smooth operations and customer satisfaction.
-Capable of working alone on a shift or with one or more other valets.
-Demonstrates a sense of urgency and timeliness.
-Demonstrates the ability to seek improvement.
-Ability to drive a standard transmission, as well as general knowledge of how to operate various types of motor vehicles.
Physical Demands:
-Willingness to work in the elements – heat, wind, snow, rain, etc.
-Ability to lift, push and pull at least 25 pounds.
-Ability to stand, walk and run for extended periods of time.
-Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
To be hired, all candidates must submit to a background check and pre-employment drug screen.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
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