Enterprise System Specialist

At LandCare, we’re passionate about creating meaningful environments for our customers and employees. Our teams make it happen with strong communication skills, service-minded work ethic, and most of all, teamwork.

We are a growing company with a footprint that spans the country:

• 4,000 employees coast to coast
• 62 locations in 25 states
• 25 years in business
• $200M in annual sales

The IT Team enables business growth by providing a robust technical environment:

• 100% cloud-based enterprise systems
• 100% mobile devices

With a strong, stable foundation, we are looking for someone that wants to grow with us!  Are you wildly curious about how technology and systems work? Do you possess a strong desire to collaborate with team members solving problems and implementing improvements?  Do you like interacting and teaching others to perform their work more successfully?  If so, we have a job opening that might be right for you.

This is a highly visible role that ensures that enterprise systems (ERP, CRM, payroll/HRIS, time and attendance, asset management, job costing) are meeting business needs.  It requires someone that can wear many hats:  analyst, developer, data wrangler, and all-around problem solver.   A blend of technical, financial and communication skills will be necessary to complete tasks and interact with staff across a geographically dispersed organization. Candidates should be effective at multi-tasking and prioritizing their activities.    

Overall Responsibilities

• Support
  • Respond to, prioritize, and resolve various end user submitted requests
  • Monitor various systems/integrations, resolve issues, and reconciling differences
  • Collaborate and work closely with end users, business stakeholders, and other IT staff

• Administer
  • Ensure end users have appropriate security access and roles
  • Track planned system upgrades and develop an approach to test and implement changes
  • Ensure data integrity within systems, integrations, and reports
  • Assist in audits of existing IT controls

• Build, Enhance, and Automate
  • Design, test, and implement system improvements, reports, and integration data flows
  • Maintain documentation related to the systems including administrative procedures, configurations, and end user guides
  • Assist in researching new solutions

• Empower
  • Train new and existing end users on system capabilities

Our Technologies and Tools

• Cloud-based enterprise systems including NetSuite (ERP), UKG (HR/payroll), Concur (T&E), Asset Insider (CAPEX) and Aspire (CRM and job costing). Use the tools within these systems to maintain and administer:
  • User access and security
  • Business automations and workflows
  • Role-based dashboards
  • Searches, reports, and analytics
• Integration management and orchestration using cloud-based systems such as Informatica, Microsoft Power Automate, and Microsoft Azure Data Factory. Connect and transfer data to/from systems using the most effective technique available such as:
  • Export/Import automation
  • Web services (i.e., SOAP, REST)
  • SFTP
• No-code and low-code application development using Microsoft’s cloud-based Power Platform and Excel
• Data warehouse built on Microsoft Azure SQL
• Business Intelligence reports and dashboards using Microsoft Power BI and Cognos
• Myriad of Excel spreadsheets that pull data from the above solutions

Education and Experience:         

A minimum of an associate degree with relevant IT and accounting/finance experience is desired. We will consider equivalent work/personal experience or other academic studies in lieu of a degree

Skills:

• Experience in finance or accounting is desired
• Customer Service Skills, including proactive communication and documentation
• Ability to foster a consistent integrative and cohesive system approach to support geographically dispersed end users
• Strong curiosity to delve into root cause analysis with ability to conceive and implement effective process improvements/solutions
• Ability to work independently as well as be part of a small, focused team   
• Manage multiple, simultaneous projects and tasks
• Understanding of databases, data integration, imports, exports (i.e., SQL, Excel)
• Proficient in reporting across multiple platforms and systems
• Familiar with more advanced features in Excel:
  • Data syncing from external systems
  • Macros
  • Pivot tables
    
    

Other:                  

Very light travel within the US to complete job assignments and attend conferences (<5%)

Benefits:

Besides the great team environment, we also have a strong benefits package for our team members:

• Team based profit sharing program
• 401K for all employees with 3.5% company match
• Medical, dental, and vision coverage
• Paid Time Off Policy 9 corporate holidays
• Formal training and development program

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