Community Wellness Manager

• Team Member Title: Community Wellness Manager
• Location: Mount Juliet, TN
• Team: Fitness & Wellness
• Team Member Description: Full Time

Who We Are:

Every day, we take deliberate action to nurture a culture that is grounded in our purpose, to Build a Connection™. No matter your area of expertise, at LC, you’ll find your why and your place to belong. 

Guided by our core values of performance, quality, communication, teamwork, and leadership, you’ll be empowered to fuel our growth and create a lasting legacy in our communities. Are you ready to make an impact? 

The Team You Will Join: 

At the heart of LC is our vision to create community. Lifestyle Communities’ (LC) Home team does just that. You’ll join a dynamic team committed to activating the company’s purpose each day by building meaningful connections and putting our customers first. You’ll push past the status quo to provide an experience that’s unmistakably LC. 

The Difference You Will Make:

The Community Wellness Manager will be responsible for leading initiatives that connect our residents and LC team members with each other and impact the overall wellness of the community.  The focus of this role is to meet and exceed the health and wellness needs of the residents and lead an interactive and participation-driven health, fitness, and wellness experience at one or more properties within the company.  This role will require a high level of collaboration between departments in order to meet and exceed organizational goals and a “one community” vision. This collaboration, along with managing the facility and business operations required to grow the wellness offering at the communities will ensure the success of the business and overall resident satisfaction. 

Who You Are: 

• Maintains a positive and friendly attitude, is energetic, and is always visible within the fitness facility and throughout the community during required hours
• Conducts personal training, semi-private training, and wellness consultations and executes the sales and service of sessions to residents and members
• Designs and instructs weekly semi-private and personal training sessions and is available for additional personal training and/or wellness coaching at the client’s interest
• Actively sells and engages residents on a daily basis with the goal of signing them up for paid services
• Manages fitness facility and programming at a premium level of service and works towards strategic goals of active user participation and engagement with high satisfaction.
• Is a liaison of the Home and Hospitality department, provides exceptional customer service to ensure resident satisfaction, going above and beyond in all interactions. 
• Partners with the Property Management team to help facilitate fitness facility tours for community prospects, helps deliver packages during off-peak facility hours, and is an expert on wellness offerings within the community.
• Helps lead community events while actively brainstorming, promoting, supporting, leading, and executing community initiatives for residents, members, and team members. 
• Acts as the point of contact for vendors in regard to facility upkeep and ongoing maintenance in the fitness facilities.
• Upholds and executes a high standard of cleanliness and organization of the entire fitness facility through the frequent sanitation of fitness equipment, high-traffic areas, and work areas.
• Tests equipment daily, proactively troubleshoots equipment issues, and thoughtfully anticipates equipment preventative maintenance needs.
• Works with the Director of Health & Wellness to brainstorm, plan, and execute best practices, policies, procedures, trends, events, and ideas to exceed the health and wellness expectations of residents and members
• Completes other tasks as directed and assigned.

What You’ll Bring: 

• 1 years of experience in the fitness, health, and wellness industry.
• Personal training and small group training experience required.
• Highly expert in quality customer service.
• Ability to effectively present information and respond to questions/complaints from clients, business partners, and key stakeholders.
• Minimum education required - Bachelor’s degree or equivalent experience.
• Personal Training Certification required.
• First Aid/CPR Certification required
• Ability to promote cross-collaboration between teams and ensure a resident-first approach in everyday interactions. 
• Experience selling training services in a gym environment 
• In-depth knowledge and relations within industry and market trends.
• Experience in establishing and maintaining relationships with community partners to facilitate wellness-focused events/activations

How We’ll Take Care of You: 

At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs. 

Here are just some of the benefits we offer for being part of our team: 

• Full Suite of Health Benefits
• Retirement Plan with Company Match 
• Competitive PTO policy 
• Generous parental and family leave
• Strong Company Culture
• Career Growth Opportunities
• Community Engagement and Volunteerism 

Lifestyle Communities (LC) is an Equal Opportunity Employer.  For more information, send a message to our HR team at www.lifestylecommunities.com/careers.

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